Patient Services Coordinator
1 day ago
Kieser Australia is a network of integrated Physiotherapy, Rehabilitation, and Strength & Conditioning Clinics. Our team of highly skilled professionals are dedicated to providing the highest standard of care using science and evidence-based methods to achieve the best outcome.
Job Description:We are seeking a Patient Services Coordinator to join our Torquay/Mosman team. The successful candidate will be responsible for delivering exceptional patient experiences through efficient appointment coordination, payment processing, and administrative support.
The ideal candidate will thrive in a fast-paced client-facing environment, possess excellent communication skills, and demonstrate a passion for delivering high-quality service.
Key Responsibilities:- Coordinate patient appointments and manage electronic clinic diary
- Process patient payments (EFT, HiCaps, MediPass)
- Promote Kieser's products and services
- Conduct membership consults
- Provide administrative support to leadership and clinical team
- Answer patient queries and resolve issues promptly
- Valid working rights in Australia
- First Aid & CPR Certification
- National Police Check
- 1 year of relevant work experience
- Complimentary access to strength and conditioning facility + concessional fees for family members
- Comprehensive induction and ongoing professional development
- Career pathways within Kieser
- Wellbeing Program
- Recharge Leave and Birthday Leave
- An unbeatable team culture, fun working environment, and social events
- Leadership Program for aspiring leaders
- 12 weeks paid parental leave for primary carers
Our estimated annual salary range is $60,000 - $80,000 AUD, depending on experience and qualifications.
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