Patient Services Coordinator

1 day ago


Mosman, New South Wales, Australia Kieser Australia Full time
About Kieser Australia

Kieser Australia is a network of integrated Physiotherapy, Rehabilitation, and Strength & Conditioning Clinics. Our team of highly skilled professionals are dedicated to providing the highest standard of care using science and evidence-based methods to achieve the best outcome.

Job Description:

We are seeking a Patient Services Coordinator to join our Torquay/Mosman team. The successful candidate will be responsible for delivering exceptional patient experiences through efficient appointment coordination, payment processing, and administrative support.

The ideal candidate will thrive in a fast-paced client-facing environment, possess excellent communication skills, and demonstrate a passion for delivering high-quality service.

Key Responsibilities:
  • Coordinate patient appointments and manage electronic clinic diary
  • Process patient payments (EFT, HiCaps, MediPass)
  • Promote Kieser's products and services
  • Conduct membership consults
  • Provide administrative support to leadership and clinical team
  • Answer patient queries and resolve issues promptly
Requirements:
  • Valid working rights in Australia
  • First Aid & CPR Certification
  • National Police Check
Preferred Qualifications:
  • 1 year of relevant work experience
Benefits:
  • Complimentary access to strength and conditioning facility + concessional fees for family members
  • Comprehensive induction and ongoing professional development
  • Career pathways within Kieser
  • Wellbeing Program
  • Recharge Leave and Birthday Leave
  • An unbeatable team culture, fun working environment, and social events
  • Leadership Program for aspiring leaders
  • 12 weeks paid parental leave for primary carers
Compensation:

Our estimated annual salary range is $60,000 - $80,000 AUD, depending on experience and qualifications.


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