Customer Service Representative

4 weeks ago


Bundaberg city centre, Queensland, Australia RACQ Full time

About the Role:

RACQ Bundaberg is seeking a highly motivated and customer-focused individual to join our team as a Member Engagement Consultant. As a key member of our team, you will be responsible for delivering exceptional customer service experiences for our members.

Key Responsibilities:

  • Provide tailored solutions across a range of assistance, insurance, and banking products and services.
  • Build meaningful relationships with colleagues and members.
  • Work in a fast-paced environment and thrive in a customer-centric culture.

What We Offer:

  • A competitive rate of pay at $33.40 + Super + Penalty Rates.
  • A full-time position with 37.5 hours per week, Monday to Friday, 8:30am to 4:30pm.
  • A temporary contract ending on 30/03/2025.

About You:

We are looking for an individual who is passionate about delivering exceptional customer service and has a strong desire to help others. You will be eager to learn, happy to deal with members face-to-face and via phone, and have a can-do attitude. Strong written, verbal, and communication skills are essential.

Why RACQ?

RACQ is a dynamic and forward-thinking organization that is committed to making a positive impact in our community. We offer a range of benefits and opportunities for professional and personal development, including flexible working arrangements, paid volunteer leave, and access to an extensive digital learning platform.

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application. We encourage all candidates to discuss what flexibility means to them and how we can help them find their balance.



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