Credit Account Specialist

6 days ago

Melbourne, Victoria, Australia beBeeCreditManagement Full time $80,000 - $120,000
Credit Management Professional

For over 75 years, our company has been creating products that bring joy to people's lives. As a member of our team, you'll be part of reigniting a beloved brand by reimaging everyday essentials in sustainable and responsible ways.

We strive to create an environment where self-starters, problem solvers, and innovative thinkers thrive. Team members are empowered to take ownership of their careers and bring their unique perspectives to the table to make a meaningful impact on our mission.

The role is about making a difference by ensuring timely collection of customer accounts, managing credit granted to customers, and minimizing bad debt write-offs.

Key Responsibilities:

  • Manage the AU Trade Debtors Ledger
  • Deliver accurate and timely monthly credit control reporting requirements
  • Obtain commercial credit reports for new customers and recommend credit limits based on their credit risk evaluation
  • Ensure PPSR requirements are met including lodgment, discharge, and regular review
  • Allocate EFT payments and cheque deposits
  • Ensure claims deducted by customers from remittances are properly supported and authorized
  • Follow up regularly with sales staff on any unsupported claims
  • Collection follow-ups ensuring that overdues are minimized
  • Liaise and escalate to Sales/Account Managers problematic accounts
  • Refer and coordinate with collection agencies accounts that Sales failed to collect or those accounts that declared bankruptcies
  • Liaise with Customer Service to ensure timely processing of Customer credit claims that are deducted from remittance
  • Customer statements and major accounts reconciliation
  • Regular review of overdue debtors – ensure strong DSO/Aged debt performance and minimal bad and doubtful debt
  • Review accounts on credit hold and release new orders
  • Manage Customer Master in ERP system
  • Month-End Reporting on Debtors Ledger

Required Skills:

  • Knowledge and work experience on Credit Management
  • Knowledge about legal options to collect bad accounts
  • Knowledge of commercial laws
  • Patience and persistence in following up overdue accounts
  • Experience working with PPSR
  • Good communication and interpersonal skills
  • Organized with high attention to detail
  • Experienced in MS Excel

Benefits:

  • We value diversity and inclusivity in our hiring practices

Others:

  • We strive to create an environment where individuals from diverse backgrounds can contribute and grow professionally

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