Senior Claims Professional

2 days ago


Brisbane, Queensland, Australia beBeeClaims Full time $65,000 - $80,000
Job Description\

The role of a Senior Claims Manager is pivotal in facilitating the recovery journey of members, overseeing a diverse portfolio of life, disability, and income protection claims.

\
  • \
  • Manage complex claims by implementing proactive strategies to benefit both members and the organization.\
  • Engage with members and stakeholders to understand their illness or injury.\
  • Collaborate with members, employers, healthcare professionals, and other key players to gather information, provide updates, and make decisions.\
  • Support and mentor less experienced team members to enhance their skills.\
  • Identify opportunities to improve processes and positively impact member service delivery.
\Key Responsibilities\
  • \
  • Investigate and assess claims, providing expert advice to guide the team through complex claims.\
  • Develop and implement proactive strategies to improve claims outcomes and support member service delivery.\
  • Collaborate with internal teams and external stakeholders to achieve positive outcomes for members.
\About You\
  • \
  • Have solid experience in holistic claims management, working with Early Intervention Services, Rehabilitation, and Community Services.\
  • Have experience in the life/disability insurance claims industry.\
  • Enjoy supporting and mentoring others to develop their skills.\
  • Possess tertiary qualifications in a related field.


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