Ecommerce Customer Support Specialist

1 week ago

Melbourne, Victoria, Australia beBeeCustomerService Full time $60,000 - $72,000
Customer Service Excellence

We're seeking a detail-oriented individual to join our Ecommerce Customer Service team.

Main Responsibilities:

  • Provide seamless customer experiences through order guidance, returns, and product inquiries.
  • Maintain composure under pressure while managing escalations and high volumes during peak periods.
  • Support the team by covering breaks and adapting to increased demand.
  • Promote customer-centric improvements to enhance our e-commerce experience.

We Offer:

Fair opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. At our company, we strive to be Bold, Fast, and Fearless.

We're gearing up for our busiest season and need energetic, resilient, and customer-obsessed talent to join our E-Commerce Customer Service team. Your contributions will help us deliver exceptional customer service and drive business success.

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