Ecommerce Customer Experience Specialist
3 days ago
- Handle complex tickets, including resolving customer complaints and troubleshooting issues.
- Reach out to difficult customers with professionalism and empathy to achieve positive outcomes.
- Facilitate and manage customer visits to our site when necessary.
- Process and fulfill customer orders accurately and efficiently.
- Track and manage inventory to ensure stock levels are maintained.
- Pack goods securely for shipping to ensure they arrive in excellent condition.
- Replenish goods as needed and coordinate restocking with suppliers.
- Maintain a clean and organized workspace.
- Proven experience in customer support and/or eCommerce fulfillment.
- Strong problem-solving skills and the ability to handle challenging customer interactions.
- Reliable and punctual with the ability to commute daily.
- Physical ability to pack and move goods when required.
- Strong attention to detail and a proactive attitude.
- Familiarity with eCommerce platforms (e.g., Shopify).
- Experience in inventory management and stock replenishment.
- Previous experience working in an eCommerce or retail environment.
- Why do you leave your last job? How long have you worked there?
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Ecommerce Specialist
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Ecommerce Specialist
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Ecommerce Specialist
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Melbourne, Victoria, Australia Kogan Full timeOverview Join to apply for the Ecommerce Specialist role at Kogan.com. Our Marketing team has a brilliant opportunity for an eCommerce Specialist to join the team. This position will be responsible for the visual merchandising of our product range on our websites whilst improving navigation and discoverability of products we sell. Reporting to our...
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Ecommerce Specialist
2 weeks ago
Melbourne, Victoria, Australia Kogan Full timeOverviewJoin to apply for the Ecommerce Specialist role at .Our Marketing team has a brilliant opportunity for an eCommerce Specialist to join the team. This position will be responsible for the visual merchandising of our product range on our websites whilst improving navigation and discoverability of products we sell.Reporting to our Head of Marketing...
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Ecommerce Customer Support
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Ecommerce Experience Enhancer
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Melbourne, Victoria, Australia beBeeCustomercentric Full time $70,000 - $100,000Visual Merchandising SpecialistWe are seeking a skilled Visual Merchandising Specialist to join our team. As a Visual Merchandising Specialist, you will be responsible for the visual presentation of our product range on our websites, improving navigation and discoverability of products we sell.This role partners closely with our Purchasing team, and you will...
