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Customer Experience Ambassador

2 months ago

City of Rockingham, Australia Dusk Full time
{"title": "Customer Service and Sales Role at Dusk", "description": "About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service and Sales Representative at Dusk. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth in our stores.

Key Responsibilities
  • Provide outstanding customer service, ensuring every customer leaves our store feeling valued and satisfied.
  • Develop and maintain a deep understanding of our products, including candles and homeware, to effectively communicate their benefits and features to customers.
  • Work collaboratively with colleagues to achieve sales targets and maintain a visually appealing store environment.
  • Stay up-to-date with product knowledge, market trends, and competitor activity to provide informed advice to customers.
  • Contribute to the development of a positive and inclusive store culture, fostering a sense of teamwork and camaraderie among colleagues.
About You
  • You have a passion for delivering exceptional customer experiences and a strong desire to succeed in a fast-paced retail environment.
  • You are a team player with excellent communication and interpersonal skills, able to build strong relationships with colleagues and customers alike.
  • You are a quick learner, able to absorb and apply product knowledge and sales techniques to drive sales growth and customer satisfaction.
  • You are a creative problem solver, able to think on your feet and find innovative solutions to customer queries and sales challenges.
  • You are a positive and enthusiastic individual, with a can-do attitude and a commitment to delivering outstanding results.
What We Offer
  • A competitive salary and benefits package, including a generous team member discount on our products.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A supportive and inclusive work environment, with a focus on teamwork and collaboration.
  • The opportunity to work with a dynamic and innovative company, committed to delivering exceptional customer experiences and driving sales growth.
", "lang_code": "en-US"}