Customer Experience Ambassador

1 week ago

City of Armadale, Australia dusk Full time

Role Overview:

As a Customer Assistant at dusk, you will play a pivotal role in igniting joy in every customer who walks through our doors. Your mission will be to deliver exceptional experiences, consistently exceeding customer expectations and creating unforgettable moments.

Key Responsibilities:

  • Deliver perfect customer experiences, leaving customers satisfied and eager to return.
  • Set the mood by achieving key performance indicators (KPIs) and ensuring our store's success.
  • Work your magic with visual merchandising, turning our store into a mesmerising sanctuary of style and inspiration.
  • Share your extensive knowledge of our candles and homeware products, illuminating customers' paths and making informed purchasing decisions.
  • Keep our store visually enticing for customers, showcasing our products in an appealing and inviting manner.
  • Team up with colleagues to create a harmonious work environment, fostering collaboration and a spirit of teamwork.

About You:

  • You possess a passion for exceeding customer expectations and creating memorable experiences.
  • You are a team player who embraces unity and cooperation, working collaboratively with colleagues to achieve common goals.
  • You ignite your motivation with a can-do attitude, always ready to go the extra mile and deliver exceptional results.
  • You are committed to continuous improvement, eager to learn and grow like a budding flame.
  • You bring energy, positivity, and a spark of fun to your work, making every customer interaction a delightful experience.

Benefits:

  • Light up your home with a generous team member discount on our range of candles and homewares.
  • Ignite your passion further with the opportunity to participate in the dusk monthly bonus program.
  • Bask in the warmth of a supportive environment, where your growth and development are nurtured.
  • 'Start here, go anywhere' – We believe in providing an environment where your career can shine as brightly as a well-lit candle.

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