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Claims Professional
3 weeks ago
This role involves managing complex claims, providing strategic advice and supporting clients and colleagues.
Main Responsibilities:- Managing end-to-end claims, ensuring compliance with legislation and delivering timely accurate outcomes.
- Determining liability, issuing notices and coordinating medical assessments and rehabilitation services.
- Liaising with employers, claimants, treating practitioners and other stakeholders to facilitate safe and durable return-to-work outcomes.
- Supporting the team to strengthen client relationships and enhance service delivery.
You are a seasoned professional with strong knowledge of workers compensation legislation, acts and guidelines. You have over two years' experience managing claims end-to-end and are known for being thorough, reliable and customer-focused.
You bring empathy, clarity and a calm solutions-focused approach to every interaction. You are a natural collaborator, able to build trust quickly and work seamlessly across departments.
About Us:We value integrity, empathy and continuous improvement and are proud of the strong relationships we've built across the business.