
Digital Operations Specialist
1 day ago
We are seeking a seasoned IT professional to play a pivotal role in shaping our digital future.
- Strategic Oversight & Governance: Provide strategic oversight and ensure strong governance of all Digital Operations activities, setting clear objectives, standards, and performance expectations within the matrix structure.
- Technology Operational Excellence: Establish, monitor, and continuously improve operational standards and procedures across Digital, ensuring reliable and secure system performance.
- Delivery Leadership: Lead the Digital Technology operations value steam, ensuring that operational activities are prioritized and delivered with optimal efficacy.
- Change Management: Ensure smooth adoption of new operational processes, tools, and technologies across Digital.
- Cybersecurity & Compliance: Ensure cybersecurity engages in all operations, and that compliance measures are clearly defined and monitored.
- Software Updates & Release Management: Govern and assure software update and release management practices.
- Incremental System Enhancements: Drive prioritization, oversight, and effective governance of incremental system enhancements.
- Device Management Governance: Ensure compliance with governance and standards for lifecycle management of user devices.
- Capability & Quality Control: Provide oversight and governance ensuring quality standards, consistency of practices, and digital capability development.
- Stakeholder Engagement: Represent Digital Operations in cross-functional governance forums, steering committees, and project working groups.
- Cross-Functional Collaboration: Proactively foster strong partnerships with other Digital teams to ensure alignment and seamless execution.
Required Skills and Qualifications:
10+ years of experience in one or more of the following areas: Digital Operations, Infrastructure Management, ITIL Lead, Technology Governance or Release Management. Strong leadership skills, with the ability to drive strategic change and collaborate with cross-functional teams.
Benefits:
A dynamic and collaborative work environment, with opportunities for professional growth and development. The chance to shape the future of digital operations and make a meaningful impact on the organization's success.
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