Customer Experience Specialist

5 days ago


Sydney, New South Wales, Australia Digital Alchemy Limited Full time
About the Opportunity

We are seeking a skilled Customer Experience Specialist to join our team at Digital Alchemy Limited. As a Customer Experience Specialist, you will play a crucial role in designing and executing customer-centric marketing strategies that drive business growth.

Key Responsibilities:

  • Evaluate businesses and their marketing requirements, recommending marketing solutions with a customer-centric mindset.
  • Influence and educate clients to make best practice decisions in campaign strategy and execution.
  • Develop and implement database lifecycle marketing strategies to enhance customer engagement.
  • Analyze data to optimize campaign performance and create conversion rate optimization scenarios.

Requirements

  • Demonstrable passion for all things marketing.
  • Strong problem-solving, critical, and creative thinking skills.
  • Goal/outcome-oriented.
  • Delivery and deadline-focused.
  • Desire to be a key part of a high-performance team.


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