Sales and Customer Experience Specialist

5 days ago


Sydney, New South Wales, Australia & Hanson Group Pty Full time

We are seeking a Sales and Customer Experience Specialist to join our dynamic team. In this role, you will be responsible for delivering exceptional customer experiences and driving sales growth.

About the Company

We are part of Lawrence & Hanson Group Pty, a national electrical wholesaler with the largest distribution and support network of its kind in the country. We supply to and service major certified data & communications installation projects and installers in the construction industry.

Job Description

You will be a proud member of our team, supporting our customers by building value and getting it done. Your key responsibilities will include:

  • Serving customers on the counter, answering phones and email enquiries
  • Preparing timely quotes for customers
  • Developing relationships with customers & suppliers
  • Being a product knowledge expert to help customers find products they need
Requirements
  • Customer and sales focused with experience in a customer-facing role - including wholesale, retail, hospitality, trade-based sales
  • Excellent problem-solving skills - able to support customers to find what they need
  • Proficient with computer technology and systems, including the Microsoft Suite
  • A positive and optimistic attitude - essential for success in this role
Benefits
  • Ongoing learning and development opportunities to fast-track your career
  • Diversity and inclusion - we welcome applications from all backgrounds, ages, genders, and communities
  • Opportunities to work around Australia - explore new locations and experiences
  • Get your weekends back - enjoy work-free weekends and paid public holidays
  • Share in the profit - benefit from our attractive profit-sharing scheme


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