Customer Experience Team Lead

Lead Exceptional Customer JourneysWe are seeking a skilled Sales and Service Manager to lead our Customer Experience Team in creating outstanding customer experiences at our Penrith dealership.In this dynamic role, you will support the Retail Centre Manager by leading, mentoring, and guiding the team to meet performance goals, ensuring seamless customer...

**About the Job**We are seeking a highly skilled and experienced Customer Experience Team Lead to join our team. As a key member of our customer experience function, you will be responsible for leading a team of customer experience specialists and ensuring that they provide exceptional service to our customers.Main Responsibilities:Lead and manage a team of...

Job DescriptionThis Customer Success & Onboarding Lead role is a key position in driving retention, loyalty, and revenue growth. You will work closely with clients throughout their journey, ensuring a smooth onboarding process and maximizing customer value.The ideal candidate will have 3+ years of experience in a similar role, such as Customer Success,...

About the RoleWe are seeking a Customer Experience Lead to join our team and drive the delivery of exceptional customer experiences across all touchpoints.Your primary responsibility will be to develop and implement strategies that meet customer needs and exceed their expectations.You will work closely with cross-functional teams to design and deliver...

Join Our Team at HOYTSWe are a leading entertainment provider in Australia and New Zealand, committed to creating the cinema of the future. Our team is passionate about delivering exceptional customer experiences and providing a fun and engaging work environment.The Role: Duty ManagerAs a Duty Manager, you will be responsible for leading our Cinema...

About the jobIn this role, you'll work closely with the user account team, senior executives, and engage in product, payments, and technical conversations at multiple levels of the organization.You will be the user's internal advocate, helping ensure an excellent Stripe experience, and gathering feedback on ways that Stripe can build the next generation of...

At Optus, we are strengthening our team by valuing diversity and embracing individual differences. We believe in making our recruitment process inclusive, ensuring equal employment opportunities for job seekers from diverse backgrounds.About this roleThis is a great opportunity for a skilled people manager to lead by example and cultivate a collaborative...

**Team Leader in Customer Experience**This is an exciting opportunity to join our team as a Team Leader in Customer Experience. We are looking for a highly motivated and experienced individual to lead our customer experience team and drive results.About You:You have 3-5 years' experience in a leadership role or equivalent experience in a contact centre...

About the RoleWe are seeking a Senior Manager, Global Talent Acquisition to join our team.In this role, you will be responsible for guiding customers through their implementation of Akeneo's technology.You will also lead on-site and remote workshops with customers and partners to ensure business objectives are clear and projects start with a solid...

Akeneo is the leader in Product Information Management (PIM) solutions, enabling businesses to deliver exceptional product experiences across multiple touchpoints. As a Senior Manager, Global Talent Acquisition at Akeneo, you'll play a critical role in guiding customers through their implementation of our technology, making recommendations to simplify their...

Join our mission to revolutionise the way people move around cities! As an experience lead – customer operations, you will play a pivotal role in shaping our customer experience strategy and ensuring seamless interactions across all touchpoints.The ANZ CX Team is dedicated to delivering world-class experiences through policy development, product...

About the RoleWe are seeking an experienced customer experience professional to lead our CX transformation initiatives. In this role, you will be responsible for elevating the customer experience through strategic planning and execution.Key Responsibilities:Design and implement strategies to enhance customer satisfaction and engagement.Analyse customer data...

Avoidance of lengthy time-consuming problems experienced by customers via a reliable proactive service approachKey Responsibilities:Diligent about ensuring quality services to satisfy customers' needsMonitoring progress and availability of service and support teamProactive delivery of service plan and reactive support requestsThe ideal candidate will possess...

About UsAt Transport for NSW, we're committed to delivering safe and reliable journeys for millions of people. Our onboard team plays a critical role in ensuring every passenger has an exceptional experience.Job OverviewWe're seeking highly skilled professionals to join our onboard team as Passenger Attendants, Senior Passenger Attendants, or Passenger...

The OpportunityWe're looking for a seasoned professional to join our team as a Customer Success Manager or Account Manager. In this role, you'll be responsible for managing a substantial portfolio of customer accounts and achieving allocated targets in Retention, Revenue Growth, and Profitability. You'll build professional relationships with key contacts...

About the TeamYou will be joining a growing team within a business that is a global player in their space. The team is committed to innovation and bringing new products to market based on consumer and industry needs. With a presence in the Australian market for over 20 years, they offer a wide range of products through various channels.Role RequirementsTo...

About the JobWe are seeking an enthusiastic individual to join our team as a Floor Manager. As a key member of our retail team, you will be responsible for leading a team of sales assistants to achieve excellent standards of service.You will have the opportunity to work closely with the store manager to identify future talents and create development plans...

Operations and Finance Customer Experience LeadWe are seeking a highly motivated and experienced leader to join our team as an Operations and Finance Customer Experience Lead. The successful candidate will be responsible for overseeing customer service operations, developing and implementing effective strategies to enhance customer satisfaction, and...

About the PositionNinjaOne's Customer Success & Account Management team is expanding, and we are seeking a dynamic leader to join our ranks. As a Senior Account Leadership Manager, you will play a critical role in shaping our account management strategies and driving growth.Your primary responsibilities will include leading a team of Account Managers,...

Akeneo is the market leader in Product Information Management (PIM) solutions, empowering businesses to deliver exceptional product experiences. As a Senior Manager, Global Talent Acquisition at Akeneo, you'll play a key role in driving customer adoption and success through our technology.You'll lead on-site and remote workshops with customers and partners,...