National Groups and Sales Support Specialist

4 weeks ago

Brisbane, Queensland, Australia Minor Hotels Full time

Job Title: National Groups and Sales Support Specialist

About the Role:

We are seeking a highly organized and detail-oriented individual to join our Sales team at Minor Hotels as a National Groups and Sales Support Specialist. In this role, you will be responsible for converting and coordinating Conference and Accommodation groups into Minor properties across the ANZ region.

Key Responsibilities:

  • Manage group booking organizers and handover to property
  • Ensure group organizers are aware of operational policies
  • Support the Revenue, onsite MICE Teams and Sales Team as required
  • Assist with sales admin tasks as required
  • Daily liaison with sales and revenue team

Requirements:

  • 3 years sales administration and customer service experience
  • Previous experience within a Hotel environment will be highly regarded
  • Proven ability to take initiative
  • Highly developed communication and relationship building skills
  • Positive attitude and a willingness to learn in a fast-paced environment
  • Ability to work as part of a team but also autonomously
  • Effective planning and organisational skills

What We Offer:

  • Competitive starting salary
  • Access to Minor Hotels ANZ paid parental leave benefits
  • 50% discounts on accommodation across all Minor Hotel brands in Australia and New Zealand
  • 20% team member's friend and family discount on accommodation across all Minor Hotel brands in Australia and New Zealand
  • Additional paid leave including Birthday and Study leave
  • Educational Financial support may be available to those who undertake development relevant to the company's business requirements
  • NIB Insurance discounts
  • Discount savings and cash back from over 400 popular retailers in Australia and New Zealand
  • Entertainment and experience discounts (Opera Australia; Australia Zoo; BRG Brands- Experience oz, Adrenaline and RedBalloon)
  • Discount on Furniture
  • 50% off The Coffee Club VIP membership and discount on Minor Hotels F&B outlets across the globe
  • Wellbeing programs with Uprise (EAP)
  • Wellness Programs at Elysia Wellness retreat Accommodation, all F&B, all Wellness Activities, Spa Treatments (depends on length of program to how many) and Wellness one on one consults

Why Join Us:

Our people drive the success of our business, so we will invest in your skills to allow you to grow and progress through your career. You'll feel at home as part of a close team who thrive on delivering exceptional guest experiences and working in a company focused on ensuring the best work place culture.

Eligibility:

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.

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