Customer Service Representative

4 weeks ago

Mascot, Australia FedEx Full time
Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at FedEx. As a key member of our Domestic Services team, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities
  • Provide customer service via phone, email, and in-person interactions
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Process customer quotes and bookings
  • Collaborate with internal teams to ensure seamless customer experience
  • Meet or exceed customer satisfaction targets
Requirements

To be successful in this role, you will need:

  • Secondary education or equivalent
  • Two (2) years of relevant work experience
  • Strong written and verbal communication skills
  • Planning and organizing skills
  • Interpersonal skills
  • Judgement and decision-making skills
Preferred Qualifications

We are looking for candidates with:

  • Strong problem-solving skills
  • Ability to work in a fast-paced environment
  • Knowledge of customer service principles and practices
About FedEx

FedEx is a global leader in express transportation and logistics. We are committed to providing exceptional customer service and building long-term relationships with our customers. Our team members are the key to our success, and we are looking for talented individuals who share our values and are passionate about delivering outstanding results.

  • Customer Service Representative

    4 weeks ago

    Mascot, Australia dnata Full time

    Job Title: Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments? We're seeking a Customer Service Representative to join our team at Sydney International Airport.About the Role:As a Customer Service Representative, you will be the first point of contact for passengers at...

  • Customer Service Representative

    1 week ago

    Mascot, Australia MAYDAY Recruitment Group Full time

    MAYDAY Recruitment is seeking a skilled Customer Service Representative to join their team in Mascot. This role is perfect for someone looking to progress their career in customer service and work with a global leader in manufacturing.The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to work...

  • Customer Service Representative

    2 weeks ago

    Mascot, Australia MAYDAY Recruitment Group Full time

    Customer Service RepresentativeMAYDAY Recruitment Group is partnering with a global leader in manufacturing to find their next Customer Service Representative based in their Mascot office. This role offers the opportunity to uphold exceptional customer care legacy and play a pivotal role in servicing valued clients.Key Responsibilities:Handle client...

  • Customer Service Representative

    3 weeks ago

    Mascot, Australia MAYDAY Recruitment Group Full time

    Customer Service RepresentativeMAYDAY Recruitment Group is seeking a skilled Customer Service Representative to join their team in Mascot. As a key member of the global manufacturing customer care team, you will play a pivotal role in servicing valued clients and upholding the company's exceptional customer care legacy.Key Responsibilities:Handle client...

  • Customer Service Representative

    3 weeks ago

    Mascot, Australia dnata Full time

    Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments with a focus on teamwork and attention to detail?We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Sydney International Airport. As a key member of our...

  • Customer Service Representative

    1 month ago

    Mascot, Australia MAYDAY Recruitment Group Full time

    Customer Service RepresentativeMAYDAY Recruitment Group is partnering with a global leader in manufacturing to find their next Customer Service Representative based in Mascot office.This is an exciting opportunity to be part of an award-winning company for employee experience and play a pivotal role in servicing valued clients.What's in it for you?12-month...

  • Customer Service Representative

    2 weeks ago

    Mascot, Australia MAYDAY Recruitment Group Full time

    MAYDAY Recruitment Group is seeking a skilled Customer Service Representative to join their team in Mascot. As a Customer Service Representative, you will play a pivotal role in servicing valued clients and upholding the exceptional customer care legacy of our global manufacturing partner. What's in it for you? A 12-month fixed term contract with the view...

  • Customer Service Representative

    3 weeks ago

    Mascot, Australia MAYDAY Recruitment Group Full time

    Customer Service Representative OpportunityMAYDAY Recruitment Group is partnering with a global leader in manufacturing to find their next Customer Service Representative based in Mascot office.This role offers the chance to uphold exceptional customer care legacy and play a pivotal role in servicing valued clients.What's in it for you?12-month fixed term...

  • Customer Service Representative

    3 weeks ago

    Mascot, Australia MAYDAY Recruitment Group Full time

    Customer Service RepresentativeMAYDAY Recruitment Group is partnering with a global leader in manufacturing to find their next Customer Service Representative based in Mascot office. This role is an excellent opportunity to uphold exceptional customer care legacy and play a pivotal role in servicing valued clients.Key Responsibilities:Handle all client...

  • Customer Service Representative

    1 week ago

    Mascot, Australia dnata Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Sydney International Airport. As a key member of our Mishandled Baggage services team, you will be responsible for tracing and locating mishandled bags for international carrier...

  • Customer Service Representative

    2 months ago

    Mascot, Australia Carbiz Rentals Full time

    **Carbiz is looking for proactive, friendly, and meticulous individuals to join our Operations team as Customer Service Representatives!** **About Us**: Carbiz is a leading provider in accident management services, helping customers get back on the road with ease. With over 7,000+ 5-star reviews and awards like the Product Review '2023 & 2024' accolades, we...

  • Customer Service Representative

    2 months ago

    Mascot, Australia Carbiz Full time

    **Carbiz is looking for proactive, friendly, and meticulous individuals to join our Operations team as Customer Service Representatives!** **About Us**: Carbiz is a leading provider in accident management services, helping customers get back on the road with ease. With over 7,000+ 5-star reviews and awards like the Product Review '2023 & 2024' accolades, we...

  • Customer Service Representative

    3 weeks ago

    Mascot, Australia MAYDAY Recruitment Group Full time

    MAYDAY Recruitment Group is seeking a skilled Customer Service Representative to join their team in Mascot. As a key member of the customer care team, you will be responsible for delivering exceptional service to clients, handling inquiries, and providing support to field technicians.Key responsibilities include:Handling client inquiries and providing...

  • Customer Service Representative

    3 weeks ago

    Mascot, Australia FedEx Full time

    Job SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team at FedEx. As a key member of our Domestic Special Services team, you will be responsible for providing exceptional customer service and support to our customers.Key ResponsibilitiesProvide timely and accurate responses to customer inquiries and...

  • Customer Service Representative

    2 weeks ago

    Mascot, Australia MAYDAY Recruitment Group Full time

    MAYDAY Recruitment Group is partnering with a global leader in manufacturing to find a Customer Service Representative for their Mascot office.This role offers the opportunity to uphold the company's exceptional customer care legacy and play a pivotal part in servicing valued clients.What's in it for you?A 12-month fixed term contract, with the possibility...

  • Customer Service Representative

    5 months ago

    Mascot, Australia Eaton Full time

    Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. The Power Quality (PQ) division at Eaton Electrical provides power management solutions including uninterruptable power supplies (UPS’s), surge protective devices, power distribution units (PDU’s), remote...

  • Customer Service Representative

    5 months ago

    Mascot, Australia Eaton Full time

    Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. Eaton offers a comprehensive portfolio of backup power and distribution equipment which protects us from host of threats including power outages, surges, and lighting strikes. The Power Distribution units range...

  • Customer Service Representative

    5 months ago

    Mascot, Australia Eaton Full time

    Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. The Power Quality (PQ) division at Eaton Electrical provides power management solutions including uninterruptable power supplies (UPS’s), surge protective devices, power distribution units (PDU’s), remote...

  • Customer Service Representative

    3 weeks ago

    Mascot, Australia Marriott International, Inc Full time

    About the Role:We are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at Moxy Hotels. As a key member of our front office crew, you will be responsible for providing exceptional guest experiences and ensuring that our guests feel welcome and valued.Key Responsibilities:Provide personalized service to guests,...

  • Customer Service Representative Coordinator

    1 week ago

    Mascot, Australia FedEx Full time

    Job Summary:We are seeking a highly skilled Customer Service Representative to join our team at FedEx. As a key member of our customer service team, you will be responsible for delivering exceptional customer service and support to our clients. Your role will involve providing timely and accurate responses to customer inquiries, resolving customer...