Senior Resolution Specialist

We are seeking experienced professionals to fill a critical role within our Conduct, Performance and Reviews team.Job Summary:This is an exciting opportunity for a skilled case resolution specialist to join our team.As a senior case resolution specialist, you will be responsible for managing complex cases with guidance from your supervisor. Your key...

Role OverviewWe are seeking a Senior Complaints Resolution Specialist to join our team. The role involves resolving complaints in a timely and effective manner using various techniques such as investigations, facilitated discussions, meetings, or site visits.The successful candidate will have a strong focus on customer outcomes and be able to liaise with...

Job Role:The Senior Complaints Officer will work closely with stakeholders to resolve concerns and develop options for resolution.Key Accountabilities:Work collaboratively with complainants, care recipients, their supporters, and service providers to identify concerns and develop resolution strategies.Analyse and interpret information, identifying and...

Job Title: Case Resolution SpecialistThe role of a Case Resolution Specialist involves utilizing negotiation and conflict resolution skills for case management and resolving complex customer complaints. The key aspect of this position is to collaborate with other departments and stakeholders, while keeping the customer informed until a mutually agreed...

Job DescriptionThe Aged Care Quality and Safety Commission is seeking a Senior Complaints Officer to join their team. This role involves working with complainants, people receiving care, their supporters and service providers to identify concerns and develop options to achieve resolution.As a Senior Complaints Officer, you will be responsible for analysing...

Job Title: Conflict Resolution SpecialistWe are seeking a skilled and experienced professional to fill the role of Conflict Resolution Specialist.The successful candidate will possess excellent communication skills, with the ability to develop and maintain effective stakeholder relationships. They will also be proficient in writing, editing, and proofreading...

Job Title:Aps6 Senior Complaints OfficerJob Description:The Aged Care Quality and Safety Commission has exciting opportunities for a senior complaints officer.Work with complainants, people receiving care, their supporters and service providers to identify concerns and develop options to achieve resolution.Analyse and interpret information presented to you...

Customer Resolution SpecialistThe opportunity to make a positive impact in our customers' lives is waiting for you. As a customer resolution specialist, you will utilize your negotiation and problem-solving skills to effectively manage complex customer issues and provide tailored resolutions that promote brand advocacy.Responsibilities:Exercise independent...

External Dispute Resolution Specialist | Consumer | Multiple LocationsAt Allianz, we're proud to be named one of the Best Workplaces in Australia 2024 and a Great Place to Work. We're one of the world's leading insurance and asset management brands, with a workforce as diverse as the world around us,which is why we hire the very best people to further our...

Job DescriptionAs a specialist in customer resolution, you will be responsible for utilizing your developed negotiation and problem-solving skills to effectively manage complex customer issues. You will work closely with other departments and stakeholders to ensure that customers are informed and satisfied with the outcome.Required Skills and...