
Conflict Resolution Specialist
4 days ago
We are seeking a skilled and experienced professional to fill the role of Conflict Resolution Specialist.
The successful candidate will possess excellent communication skills, with the ability to develop and maintain effective stakeholder relationships. They will also be proficient in writing, editing, and proofreading documents and case files.
Key Responsibilities:
- Make and receive calls to applicants and their nominees, including receiving calls from the National Redress Scheme phone line
- Prepare, edit, and quality-check letters and notices sent to applicants, nominees, and institutions
- Conduct detailed research and prepare complex request-for-information packages
Requirements:
- Strong communication and presentation skills, with the ability to articulate messages clearly and concisely
- Excellent writing, editing, and proofreading skills, with the ability to produce high-quality documents and case files
- Effective time management and organizational skills, with the ability to prioritize tasks and meet deadlines
- Knowledge of legislation, policies, procedures, and information management requirements
- Ability to interpret complex information and identify key aspects to support validation, assessment, and recommendation processes
- High-level research and analytical skills, with the ability to make accurate conclusions based on information and evidence
What We Offer:
- A dynamic and supportive work environment
- The opportunity to work with a talented and experienced team
- Professional development opportunities to help you grow in your career
If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
We are committed to providing a safe and inclusive work environment that values diversity and promotes equal opportunities.
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