Customer Service Representative
2 months ago
About the Role
We are seeking a part-time Sales Assistant to join our team in our Burleigh Heads store. As a Sales Assistant you will be responsible for greeting customers, providing solutions, handling payments and replenishing stock while maintaining high visual merchandising standards.
This part-time position works across a rotating roster in our 6-day a week trading store (Monday - Saturday).
- Main Responsibilities
- Provide service, advice and product solutions to both trade and retail customers
- Tint paint products to customer requirements
- Inventory control (Goods Receiving/Stock taking)
- Take orders in-store and by phone
- Replenish stock including 15L paint drums
- Build strong relationships with repeat customers in store and fellow colleagues
- Keeping up to date with the latest colour forecasts and product releases
- Assist with visual displays, store presentation and house keeping
- Comply with safe work practices
About You
To be successful in this role you will need to have:
- A driver's licence to make local deliveries
- Strong communication skills
- A genuine desire to deliver outstanding service
- Previous experience working in a customer service role
- Experience with stock handling and merchandising
- Capacity to perform manual tasks including lifting of 15L cans of paint.
- Point of Sale (POS) system knowledge or appropriate tech-savvy
- Numeracy skills sufficient to perform POS transactions and comprehend tint percentages/ratios
- The ability to follow instructions and work effectively unsupervised
- Problem solving skills
- Ability to use Microsoft office and outlook
Desirable Qualifications
While not essential, experience in the trade is highly regarded, as is colour and design choice expertise.
What We Offer
We offer a range of benefits, including:
- 50% off retail price of Haymes Paint manufactured products, including friends and family discounts
- 6% Medibank Corporate discount
- 20% New Balance discount
- Ongoing training and support
- Access to a range of workplace health and wellbeing initiatives
- Professional development opportunities
Please apply by including a recent resume and responding to the selection questions. Applications will close when a suitable candidate is identified.
For further information about the role or for a confidential discussion please contact Karina on 0439 184 137.
From our humble beginnings in 1935, Haymes Paint has grown to become Australia's largest Australian made and owned manufacturer of premium brand paints, finishes, and protective coatings. Now in our third generation of family ownership, we haven't slowed down on bringing new and better products to the market, always looking for new advances or opportunities for innovation. Our values of Truth, Passion, Motivation, Respect plus Listening and Learning are reflected in everything we do.
We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.
Disclaimer: Applications will only be considered from candidates with the right to work in Australia. Haymes Paint do not accept unsolicited agency resumes. Haymes Paint is not responsible for any fees related to unsolicited resumes.
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