Lead Sales and Operations Manager Prouds

2 weeks ago


Burleigh Heads, Queensland, Australia Prouds Jewellers Full time
Job Description

We are seeking a highly skilled Assistant Store Manager to join our team at Prouds Burleigh. As a key member of our leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and developing the skills of your team members.

About Us

Prouds Jewellers is a family-owned business with over 120 years of history in Australia. We are renowned for providing high-quality and timeless pieces of jewellery to our customers, and we are committed to creating a supportive and enjoyable working culture for our team members.

Key Responsibilities
  • Collaborate with the Store Manager to achieve sales targets and KPIs
  • Lead by example in delivering exceptional customer service experiences
  • Coach and train team members to become top performers
  • Manage stock levels, shrinkage control, and merchandising to showcase our products
  • Contribute to operational requirements, including stock replenishment, ticketing, customer repairs, and retail administration tasks
Requirements
  • Experience in supervising, inspiring, and leading a high-performing team
  • Proven track record of achieving sales targets and KPIs in a retail environment
  • Ability to provide personal and memorable customer service experiences
  • A passion for merchandising, stock management, and thriving in a busy sales environment
  • Demonstrated ability to coach and provide feedback to team members
Benefits
  • Commission scheme to reward and recognise your success
  • Generous staff discounts across our range of beautiful products
  • National career opportunities and support for your career growth
  • Opportunity to become part of our 120+ year history in Australia

The successful applicant will receive an estimated salary of $60,000 - $80,000 per annum, depending on experience. If you are a motivated and experienced leader who is passionate about delivering exceptional customer service, please apply now.



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