Customer Service Representative
1 month ago
Knauf Gypsum is seeking an enthusiastic and confident candidate to fill a Customer Service Operator position. This role reports to the Trade Store Manager and offers a great opportunity to join a high-performing trade store in Burleigh Heads, QLD.
**Key Responsibilities
- Provide exceptional customer service throughout daily operations at the Service Centre, adhering to the Company's strategic plans, operating budgets, procedures, and policies.
- Ensure all responsibilities are completed on time and correctly.
- Understand the importance of Workplace Health & Safety Standards and comply with protocol.
- Be passionate about learning new skills for career development opportunities.
- Work with customers to deliver customer-specific tactical solutions, promotions, and in-store activations.
**Requirements
- Excellent customer service skills and a strong work ethic.
- Good communication skills (written and verbal).
- Good phone skills and ability to multitask.
- A team player with attention to detail, time management, and organization skills.
- Microsoft Office skills to complete operational tasks.
- Picking, packing, and dispatching experience would be advantageous.
- Current forklift license is advantageous or willing to obtain.
**What We Offer
- Excellent hourly rate.
- Full-time permanent position.
- Free parking on-site.
- Yearly pay review.
- High organic internal growth opportunities.
- 14-week parental leave (primary carer).
- Great work-life balance.
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