Fitness Support Associate
2 weeks ago
The Opportunity:
At Fitness First, we are seeking a highly motivated and enthusiastic individual to join our team as a Member Support Consultant. As a key member of our club team, you will play a vital role in delivering exceptional customer service, driving membership growth, and creating a positive club experience for our members.
Responsibilities:
- Contribute to club sales budget by utilising sales promotions and referrals campaigns.
- Generate and convert high-quality sales leads through community outreach and referrals.
- Provide sales presentations and tours to prospective members.
- Create great member journeys through positive and personalised interactions.
- Achieve successful outcomes to enquiries.
- Open and close the club as per the club roster.
- Active involvement in member retention programs.
Requirements:
- Current First Aid & CPR certificate.
- A problem-solving mindset.
- A gift for communication.
- Drive and goal-focused attitude.
- A team player.
- Customer-focused with the ability to build rapport with people of all backgrounds.
What We Can Offer:
We offer a competitive OTE of $60,000-$65,000 made up of base salary and commission, plus super. You will also receive a complimentary Platinum Fitness First membership, anniversary leave days, and an additional free gym membership for friends and family as part of our recognition for service awards.
We are proud to be part of Fitness and Lifestyle Group, a leading fitness and lifestyle company with a portfolio of globally renowned fitness brands. Our 10,000+ employees currently help almost a million people live happier, healthier and more active lives, delivering 65 million+ workouts per year.
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