Operational Risk Management Specialist

5 days ago


North Lakes, Queensland, Australia Auto & General Full time
About the Role

We are seeking an experienced Operational Risk Management Specialist to join our team at Auto & General. As a key member of our Recoveries and Settlements leadership team, you will play a critical role in delivering our risk management strategy.

Key Responsibilities:
  • Coordinate and Facilitate Training Initiatives: Develop and implement training programs to strengthen risk management activities and facilitate workshops for risk and control identification.
  • Advise on Business Continuity Framework: Lead the development, implementation, and ongoing review of our Business Continuity Framework, ensuring compliance with regulatory requirements.
  • Operational Risk Management: Identify, assess, and document operational risks, including incident management and risk profile analysis, ensuring risk assessments are in place for the department you are responsible for.
  • Risk Register Management: Develop and maintain risk registers, heat maps, and other risk management tools, conducting root cause analysis, identifying lessons learned, and implementing corrective actions and remediation plans as required.
  • Regulatory Compliance: Manage the response to regulator requests and regulatory change, leading the incident response effort, ensuring timely and effective resolution.
  • BreachCos and Risk Mitigation: Support and represent the business in BreachCos, ensuring effective collaboration and communication, and develop and implement risk mitigation strategies, controls, and procedures.
  • Risk Assessments and Monitoring: Perform risk assessments for data protection, supplier management, and risk management programs, monitoring management incidents, audit actions, and treatment plans.
Requirements:
  • 2+ years of experience working in a similar position, with experience in the financial services industry, preferably general insurance.
  • Ability to build and sustain effective relationships, with strong negotiation and influencing ability, excellent analytical and problem-solving skills.
  • Strong background in incident management, risk profile, and risk reporting.
  • Demonstrated understanding of legislative, regulatory, and compliance obligations to operate in a FSR environment, and proficiency in regulatory and compliance obligations relating to GICOP, Privacy, Corps Act, and Claims Handling.
  • Exposure in third-party risk management is highly desirable.
About Us

Auto & General is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community. We're excited about the future and we're always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia's best insurer.



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