Operational Risk Management Specialist
2 months ago
At Auto & General, we are a leading provider of general insurance products and services, dedicated to safeguarding our customers in times of need. Our comprehensive range of products protects customers on the road, at home, and on holiday, with a focus on delivering exceptional customer experiences.
Our CultureWe operate with a culture of 'high performance with high integrity,' which underpins our values and guides our interactions with customers, the community, and each other. We strive to be Australia's best insurer, and we're committed to achieving this goal through innovation, collaboration, and a passion for excellence.
Purpose of the RoleThe Operational Risk Analyst will play a critical role in supporting the Risk Manager in delivering and tracking the Risk & Governance components of the Motor Network. This includes providing support to operational leaders to focus on delivery and management of business and execution as required.
Key Responsibilities- Support the development and implementation of the Motor Claims strategic plan, ensuring compliance with relevant legislative and regulatory requirements, including industry codes.
- Embed suitable risk governance practices, ensuring the highest standards of risk management.
- Maintain strong engagement across all levels of the leadership team, from frontline leaders to the executive team.
- Identify opportunities for continuous improvement and drive improved execution and risk management across the business.
- Operational Risk experience is essential.
- Excellent knowledge of Risk Governance structures and regulatory requirements.
- Proven ability to support teams through transformational change, with excellent relationship-building skills to engage stakeholders.
- Experience in strategic planning, facilitation, liaison, time management, and team organization, with advanced reporting and analysis skills.
- Strong communication skills, along with proven negotiation skills.
- Location: Our North Lakes site offers secure free parking and is close to restaurants, the local shopping district, and access to transport.
- Extra leave: Enjoy additional leave days, including a paid 'ME' day and one paid volunteer leave day annually.
- Paid parental leave: We support our new parents with paid parental leave and other benefits.
- Workplace giving: If you're passionate about a cause, we are too – we offer workplace giving and will dollar-match your donations to registered charities.
- Development opportunities: We're committed to your development with internal programs and access to a wide range of online courses.
- Employee discounts: You'll receive discounts on Budget Direct insurance products.
- Reward and recognition: We reward high performance with employee recognition, reward, and incentive schemes.
- Onsite facilities: There are excellent end-of-trip facilities on offer and private spaces for nursing mothers.
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