
Customer Service Specialist
3 days ago
Deliver exceptional customer service through various channels, including face-to-face, phone, and online interactions.
- Identify and provide tailored financial solutions to customers.
- Utilize technology, systems, and digital platforms to enhance the customer experience.
- Manage cash handling, balancing, and administrative duties efficiently.
- Collaborate with colleagues to achieve shared goals and objectives.
To excel in this role, you will need:
- Previous experience in sales and service, preferably in retail, banking, or hospitality industries.
- Strong cash handling skills and attention to detail.
- A growth mindset and ambition to build a career in banking.
- Proficiency in MS Office programs/apps and adaptability to new technologies.
- Integrity, honesty, and adherence to procedures and policy in a regulated environment.
- A flexible approach, able to prioritize work, problem-solve daily tasks, and take initiative when needed.
- A genuine desire to help people and work collaboratively within a team.
- Will to travel within the region for training or staff relief.
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