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Job Profile:

This is a career opportunity for an experienced professional to deliver high-quality client support and contribute to the success of our organization.

  • The ideal candidate will be responsible for addressing client inquiries related to everyday matters
  • Participate in local client visits, regulatory meetings, and industry initiatives
  • Conduct and review daily and monthly client funds reconciliations
  • Collaborate with internal teams to resolve client issues or discrepancies

This role serves as the primary point of contact between clients and our technical support and development team, identifying opportunities to enhance processes, minimize risks, and strengthen controls. We foster a culture of continuous improvement centered on client satisfaction.

Your background should include previous experience in client-facing roles within the financial sector, a passion for delivering excellent client service, strong analytical skills, and knowledge of exchange-traded derivatives and prime brokerage products.