Drive Client Growth
7 days ago
This role involves collaborating with the team to deliver exceptional client service and ensure seamless onboarding processes.
Key responsibilities include establishing and managing client accounts, educating users of our platform, and providing top-tier customer support.
Key Responsibilities:- Set up new clients for success by customising and managing their account;
- Build strong relationships with clients through effective communication and issue resolution;
- Educate users on how to get the most out of our platform through training sessions;
- Managing client relationships and ensuring a positive experience;
- Collaborating with the team to resolve client issues;
- Delivering exceptional customer service and support;
You will receive on-the-job training to develop the necessary skills to excel in this role.
Key Strengths:- Excellent customer-facing skills;
- Ability to adapt to changing situations and provide solutions;
- Strong verbal and written communication skills;
- Ability to work effectively with the team;
At our company, we believe in empowering our team members and creating an environment where you can thrive. We offer a range of benefits, including flexible working arrangements and access to our HQ.
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