Membership Coordinator

4 days ago


Ascot Vale, Victoria, Australia HOBAN Recruitment Full time
Job Description

Job Title: Membership Coordinator

Job Summary:

We are seeking a highly organized and customer-focused Membership Coordinator to join our team at HOBAN Recruitment. As a key member of our team, you will be responsible for providing exceptional service to our members and ensuring the smooth operation of our membership program.

Key Responsibilities:

  • Process new member applications and membership renewals in a timely and efficient manner.
  • Respond to member inquiries and resolve any issues or concerns in a professional and courteous manner.
  • Generate membership data files and provide them to our fulfillment partner for distribution of digital passes and membership cards.
  • Prepare membership packs and cards for collection, as required.
  • Manage and assist with reciprocal rights membership requests.
  • Provide support to the Reception team during breaks and other times as required.

Requirements:

  • Demonstrated experience working in an administrative and/or reception role.
  • Previous working experience in the event sector would be highly desirable.
  • Excellent organizational and time management skills.
  • Ability to prioritize and manage multiple and competing work tasks and deliver to agreed deadlines.
  • Exceptional interpersonal skills with the ability to work with a broad range of people.
  • Courteous, with high levels of professionalism and customer service skills.
  • Positive and cooperative team player.
  • High attention to detail.
  • Adaptability and flexibility to be able to cover absences at short notice.

Working Conditions:

  • Work in a fast-paced and dynamic environment.
  • Be available to work all 11 days of the Melbourne Royal Show.
  • Complete mandatory online Occupational Health and Safety Induction Program.
  • Hold a current Working with Children Check.

What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work with a dynamic and growing organization.
  • A supportive and collaborative team environment.

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application, including your resume and a cover letter, to us.


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