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Administration Clerk

7 months ago

Berkeley Vale, Australia Ramsay Health Care Full time

**Administrative Clerk**

**Berkeley Vale Private Hospital is seeking a proactive, energetic and customer focused Administration Clerk to join their Administrative team.**

**This is a Permanent Part-Time opportunity (64 hours per fortnight).**

**About the Role**

Busy department, team of 6 looking after 9 Doctors, booking appointments,, taking payments, medicare claims etc

As the Administration Clerk, you will be responsible for all administrative duties and undertake all identified tasks and duties as part of a team that works collaboratively and cooperatively, sharing roles and responsibilities to meet the needs of the customer.

This will include, but is not limited to;
- Providing comprehensive customer focused service
- Ensuring Reception and waiting areas are maintained to a high standard of presentation;
- Attending to the telephones in a timely, proficient and friendly manner and co-ordinate queries determining who the appropriate recipient to manage their enquiry, will be;
- Attending to the Reception desk, directing visitors and providing timely and accurate information in response to queries by patients and visitors; and
- Accurately booking patients in, processing payments admitting and discharging patients in accordance with hospital/department policies and procedures.
- Assisting with the Medico legal correspondence received and coordinating with insurers.

**About You**

To be successful in this role, you will act as a positive role model while demonstrating an ability to foster a culture that is positive, friendly, cooperative and forward thinking. Your exceptional communication and interpersonal skills will assist in your ability to work effectively in a team environment and maintain positive relationships with all staff and customers.
- Previous experience in administrative/reception position
- Previous health services experience working in a doctors, specialists or hospital environment
- Strong customer service skills
- Able to complete tasks within designated timeframes
- Computer literacy
- Certificate in Medical Terminology
- Experience in Meditech, Nookal or Bluechip

**About the Organisation**

The Hospital is operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with 72 Australian sites employing over 30,000 people. Ramsay focuses on maintaining the highest standards of quality and safety, being an employer of choice, and operating its business according to The Ramsay Way philosophy: "_People Caring for People_".

Benefits
- Extensive Professional development programs including **Post-graduate and Formal Education Scholarships**:

- Access our flexible work opportunities and **have a say in your roster times**:

- **Flexible Leave Program**: purchase additional annual leave
- Free access to permanent employees **Discounts off hospital and extras private health** insurance
- **Study leave**:

- Permanent employees and their families are eligible for a **fitness passport** - to help achieve your wellness goals with a discounted gym membership
- **Discounts off hospital and extras private health** insurance - you’ll pay less for hospital cover and receive a higher extras limit for things like General and Major Dental
- **Hospital, Allied Health & Pharmacy discounts**:

- **Salary sacrifice opportunities** eg, airport lounge membership, self-education expenses and more
- **Paid parental leave**:

- Corporate rates on Hertz car rentals
- Recognition and **rewards programs**:

- **Community service leave - **ask to find out more specific details

**Requirements**:
Everyone who joins Ramsay:

- Must be **vaccinated against Covid-19, **a vaccine approved by the Australian Technical Advisory Group on Immunisation
- _Must provide a _**National Police** check conducted within the previous 12 months
- According to the role, Ramsay may require a **Working-With-Children** check and **proof of immunisation** against infectious diseases

**How to Apply**

For enquiries, please contact Tracey Ricco - Director of Finance & Support