Dispute Resolution Opportunity

1 week ago


Melbourne, Victoria, Australia beBeeResolution Full time $90,000 - $120,000

Transforming Conflicts into Opportunities

We empower fair outcomes for all stakeholders.

A Dispute Resolutions Specialist plays a pivotal role in handling and resolving customer and merchant disputes in a fair, transparent, and timely manner. This individual will be the key point of contact within the Customer Service team for all escalated disputes and will work closely with the Dispute Resolutions Team Leader to ensure that complaints are addressed efficiently.

Your Key Responsibilities:

  • Handling and resolving customer and merchant disputes in a fair, transparent, and timely manner
  • Acting as the primary point of contact within the Customer Service team for all escalated disputes
  • Collaborating with the Dispute Resolutions Team Leader to ensure efficient complaint resolution

About the Role:

This is a unique opportunity to make a meaningful impact on customer satisfaction and experience. If you have excellent communication skills, a strong sense of fairness, and the ability to work well under pressure, we encourage you to apply.

What We Offer:

  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • A competitive compensation package


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