Hearing Care Excellence Lead

4 days ago


Melbourne, Victoria, Australia beBeePerformance Full time $120,000 - $150,000
Retail Excellence Leader

Amplifon is the global leader in hearing care retail, empowering people to rediscover sound. With over 17,500 employees worldwide and a network of 9,000+ points of sale across 26 countries, we offer exclusive, highly customized hearing care solutions and services.

Our company attracts talented individuals who make more possible every day, demonstrating our values through actions.

Key Responsibilities:
  • Lead Area Managers in data visualization and Business Intelligence activities, analyzing sales KPIs to improve shop performance.
  • Partner with key stakeholders within the organization, collaborate with IT and Supply Chain departments to optimize retail operations.
  • Ensure smooth execution of operational protocols, share KPIs and best practices among Amplifon countries.
  • Guarantee exceptional customer experience by working alongside the marketing department.

As a Retail Excellence Leader, you will oversee project design, launch, and implementation for in-store excellence initiatives.

Key Accountabilities:
  1. Monitor funnel segments, setting targets, verifying achievement, and defining action plans if needed.
  2. Work with IT, Supply Chain, and other functions to reduce unproductive time, boosting productivity.
  3. Regularly share KPIs and routines of our Retail structure.

Join a dynamic team that embraces Equal Opportunity and promotes diversity, encouraging applicants from all backgrounds to apply.



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