
Operational Crisis Manager
2 days ago
Job Title:
">The On-Call Officer is a pivotal role in crisis management, providing expert advisory services and ensuring accurate reporting of on-call service provided.
">- Key Responsibilities:
- Act as primary point of call for decisions relating to crisis management, staffing issues, and incident reporting
- Provide employees with practice advisory and debriefing services during or after critical incidents
- Stakeholder liaison and mandatory reporting where required
- Real-time accurate reporting of on-call service provided
- Review reports of critical incidents
- Provide recommendations for continuous improvement
Essential Requirements:
">- Certificate IV qualification in a relevant discipline (e.g. Youth Work, Social Work, Social Science, Counselling)
- Experience in on-call responsibilities in residential OOHC with strong understanding of practice, legislative/regulatory, and staff support requirements
- Demonstrated experience in working effectively with Aboriginal and Torres Strait Islander children, families, and communities
- Valid unrestricted Australian drivers licence
- Valid Blue Card and Yellow Card (or willingness to attain)
- Experience in working with young people with complex trauma
What We Offer:
">- Competitive remuneration package
- Thorough induction training program
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