Customer Service Representative

7 days ago

Penrith Municipality, Australia Panthers Penrith Full time
Customer Service Attendant

Panthers Penrith is seeking a dedicated and passionate customer service professional to join their friendly team.

We have an exciting opportunity available for an energetic and reliable individual to join our beverage team in our South-East Asian cuisine on a part-time basis. You will be an exceptional team player with a welcoming smile and ensure excellent customer service is given to our members and guests at all times. You will strive to make sure our customers are our number one priority with your customer-first attitude and ensure you provide consistent and exceptional customer service, all while helping create a fun environment for our members and guests.

Main Responsibilities:
  • Providing excellent customer service to our members and guests;
  • Ensuring effective replenishment of products;
  • Cash handling duties;
  • Food and beverage service;
  • Consistent high-quality cocktail service;
  • Maintaining floor cleanliness, including table clearing, glass, and plate collection.
Requirements:
  • At least 12 months of experience in a customer service position in the hospitality industry preferred;
  • A proven track record for providing exceptional customer service;
  • A strong work ethic and ability to work well in a team environment;
  • RSA & RCG certificates;
  • Possess strong attention to detail;
  • Have a high standard of personal grooming.
Why Work for Panthers?
  • Work within a supportive team who prides themselves on giving back to their employees;
  • Enjoy a 40% discount at any Panthers-owned food outlets;
  • Enjoy a 20% discount on Panthers merchandise;
  • Reward and recognition programs;
  • Learning, development, and career growth opportunities;
  • Enjoy staff get-togethers and much more.

You will demonstrate a strong work ethic, a commitment to customer service, and the ability to work in a team as well as autonomously. You are required to be flexible and reliable as you will need to be available 24/7 to work as required, including nights, weekends, and public holidays.

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