Customer Service Representative

1 week ago


Penrith Municipality, Australia Penrith City Council Full time

About the Role

We are seeking a highly skilled and motivated Customer Service Representative to join our team at Ripples, a facility provided by Penrith City Council.

As a Customer Service Representative, you will be responsible for delivering exceptional customer service to our patrons while working in a fast-paced environment. Your primary focus will be on ensuring that every customer interaction is positive and memorable.

You will work closely with other team members to ensure seamless delivery of food and beverages to our customers. This includes taking orders accurately, handling food safely, and processing sales through our point-of-sale system efficiently.

In addition to your customer-facing responsibilities, you will also be required to maintain the cleanliness and organization of the kiosk area, adhering to Health Department Regulations.

This is an excellent opportunity for individuals who enjoy interacting with people and providing top-notch customer service.

About Us

Penrith City Council values its employees and strives to provide a supportive work environment that allows them to grow and develop their skills. We believe in maintaining a healthy work-life balance and offer various benefits to our employees, including access to a gym, pools, and hydrotherapy and rehabilitation centre.

What We're Looking For

  • A Current First Aid and CPR Certificate
  • An NSW Working with Children Check
  • The ability to work in a fast-paced environment
  • Outstanding service skills and a personal service ethic

Salary and Benefits

The salary for this position is estimated to be around $30.00 per hour, plus 25% casual loading (where applicable), plus 11.5% Superannuation, and weekend penalties (where applicable). As a valued employee of Penrith City Council, you will also have access to a range of benefits, including flexible working arrangements, professional development opportunities, and a comprehensive compensation package.

Requirements

To be eligible for this position, you must provide a valid Working with Children Check Number. You may also be required to undergo background checks relevant to the position.



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