Customer Experience Professional

1 week ago

Melbourne, Victoria, Australia beBeeService Full time $66,000 - $93,000
Employment Service Specialist

We have an exciting opportunity for a skilled professional to join our Client Solution Team as an Employment Service Specialist. This full-time or part-time role would suit someone with experience in employment services looking for a change or a customer service professional looking to enter the industry.

Your key responsibilities will include:

  • Providing expert employment services to clients to help them find meaningful work and achieve their career goals
  • Motivating clients through activities to enhance their employability and job readiness
  • Supporting clients to overcome barriers and access employment opportunities
  • Undertaking administrative activities, including data entry and reporting, to support the team's efforts

Required Skills and Qualifications

To succeed in this role, you will need:

  • Excellent communication and interpersonal skills to build rapport with clients and colleagues
  • Ability to work independently and as part of a team to achieve common goals
  • Strong problem-solving and analytical skills to resolve complex client issues
  • Proficiency in Microsoft Office and other relevant software applications

Benefits

This role offers ongoing career development, national opportunities, incentives and rewards, discounted health insurance, roadside assistance, and a supportive working culture that prioritizes your health and wellbeing.

Who We're Looking For

We welcome people from diverse cultural and linguistic backgrounds, LGBTQI community, veterans, carers and Indigenous Australians to join our team. When you join us, we want you to bring your whole self to work and value your unique contribution.

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