ICT Support Specialist

4 days ago

Melbourne, Victoria, Australia beBeeSpecialist Full time $90,000 - $110,000

We are seeking a seasoned Specialist Technician to join our team in providing top-notch technical support services to schools.

The ideal candidate will possess extensive experience in managing IT infrastructure, including administration of school networks and server infrastructure. Additionally, they will provide ICT support services to both staff and students in large ICT-based learning environments.

Required Skills and Qualifications
  • Technical Skills:
    • Ability to manage and service Windows and Apple devices on an enterprise scale
    • Administration and support of Hyper-V virtualized server environments
    • Administration of various Windows and Linux-based servers
    • Cloud-based service management and administration (Google and Microsoft Services)
    • Mobile Device Management administration and deployment
    • High-level enterprise network administration skills required - Cisco and HP switches
    • Administration of Cisco wireless network technologies, including wireless controllers and access points
    • Excellent language and communication skills
    • Providing support to enterprise volume desktop and notebook computers
    • Extensive experience in SOE and image deployment, including advanced troubleshooting skills
    • Previous industry experience in an educational setting or similar corporate environment
    • Extensive knowledge and experience in Department and TSSP initiatives
    • Experience with planning, deployment & management of 1:1 and BYOD devices in an enterprise-scale environment
    • Ability to plan and run ICT professional development sessions and work collaboratively with stakeholders
    • Technical documentation writing skills
  • Personal Attributes:
    • Highly motivated professionals who can work autonomously or as part of a team
    • Excellent problem-solving techniques with the ability to escalate issues when necessary
    • Punctual, reliable, and well-organized individuals
    • Excellent human relations and people skills with a genuine passion for the ICT industry
    • Ability to troubleshoot and fault-find through systematic observation and elimination
    • Australian citizenship or permanent residency
    • Current driver's license and reliable motor vehicle
Benefits
  • Competitive salary package in the range of $90,000-$110,000 (based on pro-rata 40 hours per week and 46 working weeks per year)
  • ABN Contract or TFN Contract wages or salary remuneration options
  • Part-time and full-time roles available with negotiable options
  • Other benefits include company vehicle, training, and development
Others

Please submit your application directly via email to ensure receipt.

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