Providing Exceptional Customer Support

6 days ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $60,000
Our team is seeking a highly skilled Customer Service Representative to provide exceptional support to our clients. The ideal candidate will have excellent communication skills, be able to work well under pressure and multitask.About the Role

This is a challenging yet rewarding opportunity for an individual who enjoys working with customers and resolving issues in a professional manner.

  • Taking and actioning orders from clients regarding their products and services.
  • Communicating with customers to confirm orders and delivery times.
  • Resolving any product-related issues and providing solutions.
  • Working closely with account managers and warehouse staff.
The Ideal Candidate

To succeed in this role, you will need to possess:

  • Proven experience in a similar customer-facing role, preferably in a call centre environment.
  • Demonstrated ability to assess and process warranty/service claims efficiently.
  • Excellent written and verbal communication skills.
  • The ability to work well under pressure and multitask effectively.
  • A strong attention to detail and ability to maintain accurate records.

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