Performance Coordinator

1 week ago

Melbourne, Victoria, Australia GroupM Full time

About GroupM Nexus

GroupM Nexus is the world's leading global media performance organization that unites GroupM Practices (search, social, programmatic, ad-ops, commerce) and Solutions (Finecast, Xaxis, Sightline and Goat) into a single unit.

The global organization will be underpinned by a new cross-channel performance platform, AI and international delivery hubs to set new benchmarks for innovation, effectiveness and efficiency for GroupM's agencies and clients.

Our Mission

We have a clear vision for our business, to lead the next era of media performance. We believe that this spans how we make advertising work better for our people, our planet, our communities, and our clients.

Our Role

The Performance Coordinator is a foundation role, establishing operational excellence in a range of biddable practices. You are responsible for supporting day-to-day work that delivers effective campaigns, ensuring best-in-class consistent implementation, optimization, and reporting.

Key Responsibilities

  • Support the team in all aspects of biddable delivery, from setup & implementation to troubleshooting, optimization, and pacing.
  • Establish foundational expertise in each of the major technologies that GroupM employs, able to perform tasks autonomously and accurately across a diverse range of campaign outcomes.
  • Produce timely, accurate, and insightful reports across your client portfolio.
  • Deliver accurate and timely reconciliation of campaigns in line with best practice and with exceptional attention to detail.
  • Ensure all financial and compliance processes are followed with 100% accuracy, including (where relevant) bookings, loadings, and resolving account queries.

What We're Looking For

  • Attention to detail: you register little-to-no errors in your work, you perform tasks with care.
  • Organization: you meet deadlines, handling expectations effectively ahead of time.
  • Team & collaboration: contribute to shared goals, supporting fellow employees.
  • Communication: responding to requests in a timely manner, with written & verbal communication that is consistent with our values and behaviors.
  • Analytical: confidently manage basic information for day-to-day tasks.
  • Flexibility: you adjust work practice and assignments based on feedback and priorities.
  • Proactivity/taking the initiative: show purposeful self-development, and a sense of urgency, motivation, and tenacity in achieving objectives.
  • Problem solving: confident in approaching problems, you break down issues to find underlying root cases.

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