Technical Service Specialist

3 days ago

Sydney, New South Wales, Australia beBeeProblemSolving Full time $90,000 - $120,000

**Job Overview**

We are seeking a highly skilled Technical Service Specialist to join our team. As a key member of our technical staff, you will be responsible for providing exceptional service and support to our customers.

Key Responsibilities:

  • Respond to customer inquiries and resolve technical issues in a timely and efficient manner.
  • Analyze and diagnose complex system problems to ensure prompt resolution.
  • Maintain accurate records of customer interactions and issues resolved.
  • Collaborate with cross-functional teams to develop and implement process improvements.
  • Stay up-to-date with the latest technologies and industry trends to provide expert guidance to customers.

Required Skills and Qualifications:

  • Bachelor's degree in Computer Science or related field.
  • Minimum 2 years of experience in technical support or a related field.
  • Excellent communication and problem-solving skills.
  • Ability to work effectively in a team environment.
  • Strong analytical and troubleshooting skills.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.

About Us:

We are a leading provider of innovative solutions and services. Our mission is to deliver exceptional value to our customers through our commitment to quality, innovation, and customer satisfaction.

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