Technical Service Specialist

7 days ago

Sydney, New South Wales, Australia beBeeMedical Full time $80,000 - $110,000

Job Title: Technical Service Specialist

About the Role:

We are seeking a highly skilled and customer-focused Field Service Engineer to join our team based in NSW North.

Main Responsibilities:
  • To provide exceptional service to our customers by working collaboratively with the wider organisation.
  • Services include corrective & preventative maintenance, commissioning & installation of equipment and software & hardware upgrades.
  • Actively participate in the sales process and provide expert technical support throughout the entire life cycle of our customer relationships.
  • To take a lead in managing and supporting technical escalations through to resolution.
  • To provide best-in-class service to our customers with technical support, maintenance, and repairs on equipment.

This is a critical customer-facing role with responsibilities of maintaining and developing robust customer relationships and providing expert technical advice on maintenance, installation, and servicing of medical equipment.

Requirements:
  • Previous experience in customer-facing service engineering roles.
  • Familiarity with medical equipment like Xray, IGT or Angiography is desirable.
  • A degree-level education or equivalent experience in Electronics, Electrical Engineering, Biomedical Engineering, or experience as an Engineer in the Australian Defence Force specializing in Communications Electronics, RADAR, Instrumentation or Avionics.
  • Restricted Electrical Licence is highly regarded.

You will also need to hold a full AU driver's license and already have Australian working rights.

About Us:

We are a health technology company committed to building and supporting an inclusive workforce that reflects the diverse communities we operate within.

We're living this commitment through our Reconciliation Action Plan and employee-led resource groups, and we encourage people from all backgrounds to apply.

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