Exceptional Service Delivery Lead
1 week ago
Job Description:
">We are seeking a highly skilled and experienced Service Delivery Manager to lead our team in delivering exceptional service to our clients. The successful candidate will have a proven track record of managing high-performing teams, ensuring seamless service delivery, and driving continuous improvement.
">Key Responsibilities:
">- ">
- Lead a team of support technicians to deliver exceptional service to clients">
- Ensure SLA adherence and support day-to-day operations">
- Contribute to the end-to-end service experience for clients">
- Play a key role in escalations, working directly with clients and stakeholders across the business">
Requirements:
">To be successful in this role, you will need:
">- ">
- A deep understanding of IT Service Management principles and practices">
- Proven experience in leading high-performing teams">
- Excellent communication and stakeholder management skills">
- The ability to build trust and influence outcomes">
- A proactive, accountable, solutions-focused mindset and strong attention to detail">
- Values that align with our company's values">
Benefits:
">We offer a competitive salary package, including:
">- ">
- Competitive base salary">
- All employees have free access to Uprise, including 1:1 coaching sessions from qualified psychologists or counsellors">
- 10 paid study days per year and support towards certifications and qualifications">
- Opportunities for personal and professional development with our FastTrack mentoring program">
- A Tesla company car as part of your ongoing employment package">
- Regular social events and a great team culture">
About Us:
">We welcome applications from Neurodiverse candidates and offer flexible options to best showcase your skills.
"]},-
Exceptional Service Delivery Manager
6 days ago
Perth, Western Australia beBeeDelivery Full time $90,000 - $120,000Job Title: Technical Service Delivery ManagerRole OverviewFirst Focus is a leading Managed Service Provider with over 20 years of consistent growth. We are expanding our team to deliver exceptional service to our clients and are looking for a highly skilled Service Delivery Manager.Key ResponsibilitiesLead a high-performing national team of support...
-
IT Service Delivery Lead
2 weeks ago
Perth, Western Australia beBeeService Full time $111,000 - $145,200Lead Service Delivery SpecialistWe are seeking an accomplished professional to lead our service delivery team, ensuring exceptional client experience and operational excellence.This role combines leadership, technical expertise, and a passion for delivering high-quality service. You will contribute to end-to-end service management, ensure compliance with...
-
Service Delivery Lead
1 week ago
Perth, Western Australia beBeeDelivery Full time $120,000 - $170,000Job Title:SERVICE DELIVERY LEADWe are seeking a skilled and experienced Service Delivery Lead to join our team. In this critical role, you will be responsible for overseeing and managing all aspects of service delivery, including contract management, customer relationship building, and team coordination.Lead a high-performing team of service professionals to...
-
Service Delivery Lead
1 week ago
Perth, Western Australia beBeeService Full time $120,000 - $160,000Job Title: Service Delivery LeadWe are seeking a smart, career-focused and determined professional to drive customer outcomes and contribute to company growth. Responsibilities:Empower customers through excellent service deliveryMaintain a culture of ownership and accountabilityFoster collaboration and teamwork Key Skills:Strong leadership and...
-
Exceptional Service Delivery Administrator
6 days ago
Perth, Western Australia beBeeAdministration Full time $54,000 - $84,000Job Description:Nido Early School is seeking a seasoned administrator to join their team. As an expert in delivering exceptional customer services, you will be responsible for providing leadership support and ensuring the smooth operation of the service.This critical role requires strong organizational skills, time management abilities, and effective...
-
Exceptional Service Delivery Specialist
1 week ago
Perth, Western Australia beBeeCustomerCentricity Full time $82,493 - $104,357Concrete Mixer Operator RoleHanson Australia is a leading supplier of heavy building materials to the construction industry. As a Concrete Batcher, you will manage batching and loading of concrete on our fleet for delivery to customers, make decisions impacting business performance, balance customer needs, and engage with customers.Key...
-
Senior Service Delivery Lead
1 week ago
Perth, Western Australia beBeeService Full time $100,000 - $120,000Job Title: Senior Service Delivery LeadAt our organization, we're looking for a seasoned professional to spearhead our internal customer service and sales team. As the Senior Service Delivery Lead, you'll be responsible for fostering a culture of excellence, driving results, and ensuring seamless delivery of services.Key Responsibilities:Lead, coach, and...
-
Service Delivery Lead
1 week ago
Perth, Western Australia beBeeEngineering Full time $110,000 - $140,000Leadership Role:We are seeking a highly skilled Lead Service Engineer to guide our team in delivering exceptional service to clients. The successful candidate will be responsible for leading and supporting a team, fostering a culture of safety, collaboration, and continuous improvement.Key Responsibilities:Oversee team performance, recruitment, and...
-
Service Delivery Lead
2 weeks ago
Perth, Western Australia First Focus Full time $90,000 - $120,000 per yearFirst Focus is Australia's best mid-market Managed Service Provider, bar none (check it out We got named the best MSP in Aus for the 8th year running at CloudTango dot com). We are growing fast and now have over 300 staff across Australia, New Zealand, Philippines, South Africa and Ireland. We are a motivated and very focused company, with almost 20 years of...
-
Service Delivery Lead
1 week ago
Perth, Western Australia beBeeManager Full time $106,065 - $153,479About the RoleThe Service Desk Manager is responsible for leading a team of technical professionals to deliver exceptional customer service and technical support across various locations.This role entails creating strategic roadmaps, ensuring tactical efficiency, and maintaining high levels of service, efficiency, and user satisfaction when responding to...