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Claims Specialist
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Adelaide, South Australia Https:www.energyjobline.comsitemap Full timeAbout the RoleThe Technical Advisor position is a key part of our team in Adelaide, where you will have the opportunity to make a positive impact on someone's life every day. As a Technical Advisor, you will provide practical guidance to team members across the business to enable the achievement of claim outcomes, while also focusing on developing personal...
Claims Specialist
2 months ago
We are seeking a highly skilled and customer-focused Claims Specialist to join our team in Adelaide. As a Claims Specialist, you will be responsible for providing exceptional service to our customers by being the first point of contact for all inbound claim calls.
Key Responsibilities:- Register new claims and provide advice and information to customers regarding property damage and loss of rent.
- Build and maintain quality relationships with internal and external customers.
- Align team objectives to ensure effective delivery of our customer proposition.
- Provide exceptional service to customers by being the first point of contact for all inbound claim calls.
- Efficiently and accurately action incoming emails to the claims inbox.
- Excellent data entry skills, including a high level of accuracy.
- Excellent written and verbal communication skills.
- Willingness to pursue a career in general insurance.
- Ability to work rostered hours to cover hours of operation in each state of Australia.
- Initiative and accountability.
- Advanced organisational and time management skills.
- Employee discounts and rewards, including exclusive offers on major retailers and Suncorp brands.
- Study support to eligible employees, promoting career opportunities while working.
- Parental leave for primary carers, offering 20 weeks of leave.
- Wellness initiatives, including discounts on health insurance and gym membership plans.
We are a driven team that has a strong focus on delivering outstanding customer service. If you are a customer-focused individual with a passion for general insurance, we encourage you to apply for this exciting opportunity.
