Customer Support Representative
6 days ago
We're seeking a highly skilled Customer Support Specialist to join our team at Plenti, a fintech lender that's revolutionizing the personal lending market. This is an exciting opportunity for a customer-focused individual who is passionate about delivering exceptional experiences.
As a key member of our support team, you'll be responsible for providing expert assistance to our customers via phone, email, and other channels. Your primary goal will be to resolve customer queries efficiently while ensuring a high level of satisfaction.
The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work independently in a fast-paced environment. You'll need to be proactive, patient, and empathetic, with a strong commitment to delivering results-driven solutions.
This role requires someone who is comfortable working with technology, as well as being able to maintain accurate records and meet performance targets. If you're a motivated and driven individual who is passionate about customer service, we want to hear from you.
Plenti offers a dynamic work environment with opportunities for career growth and professional development. Our company culture values diversity, inclusion, and innovation, and we strive to create an atmosphere where everyone feels valued and supported.
In return for your hard work and dedication, you can expect a competitive salary of around $60,000 - $80,000 per year, depending on experience. We also offer flexible working arrangements, including the option to work from home one or two days a week.
If you're looking for a challenging and rewarding role that allows you to make a real impact, apply now to become part of our Plenti team
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