Global Account Manager

3 days ago

Brisbane, Queensland, Australia Avis Budget Group Full time
About the Role

We are seeking a highly skilled and experienced National Account Manager to join our team at Avis Budget Group. As a key member of our commercial fleet team, you will be responsible for managing and maximizing opportunities to drive revenue and profit growth across our Avis Budget Commercial/Corporate business.

Key Responsibilities
  • Prepare and meet an annual portfolio business plan that supports the company's strategic objectives.
  • Identify, prospect, and develop new and existing opportunities within the Australian market to increase revenue for this sector to meet sales targets.
  • Identify, develop, and manage key relationships to increase Avis Budget's profile in the corporate/commercial vehicle market.
  • Manage relationships with new and allocated existing customers to meet or exceed sales targets and achieve profitable growth from travel markets for Avis Budget.
  • Work with Account Managers within the Sales department on any car/commercial accounts within their portfolios.
  • Be totally familiar with the rate structure and participate on any decisions on rate changes as well as implement and negotiate any required changes with customers.
  • Deal with any customer complaints or issues in a timely and professional manner via our Sales Support unit.
  • Report monthly against targets set, commenting on variances, problems, opportunities, competitor activity, and items of industry interest.
  • Work with branch managers and company trainers to ensure that customer service levels meet or exceed company standards for this sector.
  • Proactively identify trends in the car/commercial sector, and possible opportunities or risks for Avis Budget's business.
  • Make tactical recommendations to the Sales Manager as appropriate.
  • To support and positively influence team and ABG company culture.
  • To proactively work to develop trans-Tasman AU/NZ accounts via a regional approach.
Requirements
  • Proven record of revenue growth and profit achievement in an account management role.
  • Experience in sales account management or a similar role with knowledge and application of the strategic dimension of sales and managing key accounts.
  • Ability to maintain existing business and identify opportunities for further growth.
  • Excellent communication (written and verbal), interpersonal, and presentation skills to be able to build and maintain positive relationships and effectively deal with senior management both internally and externally.
  • Intermediate skills in Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
  • Ability to operate under minimal supervision, with a high degree of independence, initiative, and creative problem-solving skills.
  • Well-organized with attention to detail to handle multiple tasks in a proactive way and always be looking to change/improve things to deliver customer satisfaction.

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