Strategic Account Manager

3 days ago

Brisbane, Queensland, Australia Team Global Express Full time
About the Role

We are seeking a highly skilled and experienced Strategic Account Manager to join our team at Team Global Express. As a key member of our sales team, you will be responsible for leading a portfolio of strategic accounts within the mining sector, with a focus on maximizing our profile, share of wallet, and customer loyalty.

Key Responsibilities
  • Develop and implement customer growth and sales strategies to drive business expansion and retention.
  • Build and maintain executive-level relationships with customers, identifying opportunities for cross-selling and upselling.
  • Drive sustainable growth by seeking expansion of current services and identifying new business development opportunities.
  • Maintain accurate sales and revenue forecasts, ensuring timely reporting and progress.
  • Champion customer interests internally, identifying and developing innovative solutions to meet their needs.
  • Lead the pursuit of a seamless customer experience, engaging with internal stakeholders to remove barriers and challenges.
  • Oversee key strategic, financial, and operational reporting processes between Team Global Express and customers.
  • Develop a robust understanding of customers' financial performance and trends, including costs, pricing, and margins.
  • Stay up-to-date on industry trends, initiatives, and innovations that impact our future growth planning.
Requirements
  • Extensive sales proposal and presentation skills, with a strong track record of meeting and exceeding sales targets.
  • Strong relationship-building experience, with the ability to develop strategies to retain and grow a customer portfolio.
  • Demonstrated commercial acumen, including customer and opportunity planning, and revenue forecasting.
  • Contract negotiation skills, with knowledge of key and strategic market segments.
  • Sales discipline knowledge, including sales techniques, aligning sales strategy to buyer behavior, account planning, and portfolio management.
  • Knowledge of solutions, products, services, new and possible technology offerings, industry players, and latest developments in digital ecommerce.
  • High-level interpersonal skills, with strong written and verbal communication abilities.
About Team Global Express

Team Global Express is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We're committed to transforming our operations and striving towards becoming an Environmental, Social, and Governance leader by 2030.

What We Offer
  • Competitive salary above industry standards.
  • Upskilling, training, mentoring, and more to support your career development journey.
  • Fun and practical employee perks and discounts.
  • Flexible work arrangements, including work from home.
  • Inclusive parental leave policy that supports all parents and carers.
  • Peer recognition awards acknowledging when you go above and beyond.
An Inclusive Workplace

We celebrate difference and are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals, and Aboriginal and Torres Strait Islander Peoples to apply.

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