Accounts Receivable Specialist

5 days ago


Brisbane, Queensland, Australia Global Payments Full time
About the Role

We are seeking a highly organized and detail-oriented professional to join our team as an Accounts Receivable Agent. As a key member of our financial operations team, you will be responsible for providing exceptional account support to our valued clients.

Key Responsibilities:
  • Handle incoming inquiries and resolve account-related issues in a timely and professional manner.
  • Proactively follow up on outstanding and overdue invoices to ensure timely payment.
  • Investigate and resolve account discrepancies and errors.
  • Manage account suspensions, write-offs, and closures for unpaid accounts.
  • Process potential client refunds and coordinate with stakeholders as needed.
  • Provide regular reports and recommendations to key stakeholders, including finance and operations teams.
  • Maintain strong relationships with key clients and internal departments to ensure a high level of service.
  • Maintain accurate client data and assist with accounts receivable documentation.
  • Assist with general client inquiries and provide administrative support as needed.
About You

You will be a team player who thrives in a fast-paced customer-centric environment. You will have excellent administrative skills, strong mathematical and analytical skills, and the ability to quickly learn new systems. You will also have strong written and verbal communication skills, with a customer service focus.

Requirements:
  • 1-2 years of experience in a similar accounts receivable or administrative role.
  • Excellent administrative skills with high attention to detail.
  • Strong mathematical and analytical skills.
  • Ability to quickly learn new systems.
  • Strong written and verbal communication skills, with a customer service focus.
  • Great interpersonal skills and the ability to work collaboratively.
  • Ability to work under pressure while maintaining accuracy and efficiency.
About Us

Global Payments is a leading provider of payment technology and software solutions. We are committed to delivering best-in-class solutions that help our clients grow with confidence and achieve amazing results. We are a dynamic and inclusive workplace where you can be your true self and feel supported and nurtured.

Our Benefits:
  • Flexible working rhythm blending in-office and remote working.
  • Wellbeing resources, including counselling and coaching support.
  • 12 weeks paid parental leave for either parent.
  • Two weeks paid secondary carer's leave.
  • Extravaganza and Team Appreciation Days.
  • Reward and Recognition Programs.
  • Days of Service to volunteer in a cause that matters most to you.
  • Salary sacrifice, study leave, and an Employee Stock Purchase Plan.


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