Site Reliability Engineer

4 weeks ago

Melbourne, Victoria, Australia Xero Full time

About the Role at Xero

We are seeking a talented Site Reliability Engineer to join our Observability team in Site Reliability Engineering (SRE). As a member of our team, you will help enable and empower Xero engineering teams to improve their engineering practices by building and maintaining tools that reduce toil in managing our monitoring and logging platforms.

Key Responsibilities:

  • Contribute to the delivery of projects aligned with team goals, solving ambiguous problems with innovative solutions.
  • Build and maintain tools that reduce toil in managing our monitoring and logging platforms.
  • Provide guidance around tooling, standards and practices in monitoring, tracing, logging and observability.
  • Support and enable our product teams in troubleshooting issues around observability support systems.
  • Advocate for continuous improvement of systems and processes within the team, and across the organisation.

Requirements:

  • Experience working to improve operational outcomes for software systems in production environments.
  • Good working knowledge of reliability and observability concepts and practices, knowledge and experience building and/or monitoring with distributed systems and microservices is a plus.
  • Proficiency in one or more object-oriented programming languages like C#, JavaScript, Golang, Python etc.
  • Experience with cloud platforms, Linux, Docker, Kubernetes, IaC, CICD tools.
  • Experience in instrumenting multi-team, distributed web applications and integrating with monitoring solutions like New Relic, Datadog, Dynatrace, SignalFX, Scalyr, Sumo Logic, Splunk or Open Telemetry.

We strive to maximise the impact of post incident learning across the organisation to improve the reliability and robustness of the Xero platform, while providing enablement and training across observability, reliability engineering, incident management and service ownership.

We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone.

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