Chief Reliability Engineer

3 weeks ago


Melbourne, Victoria, Australia Xero Full time
About the role

We're looking for a highly skilled software engineer to join our Engineering Health team in Site Reliability Engineering (SRE) at Xero. As a Lead Engineer, you'll be a key contributor to how SRE influences across Xero to provide the most reliable experience for our customers.

You'll take technical ownership of your area and contribute technical expertise and leadership to align team deliverables with wider SRE and Xero initiatives. You'll come with strong business acumen and stakeholder management capabilities, and the ability to solve cross-organisation engineering challenges.

  • Taking a multi-year approach, exhibit a high standard of technical judgement, innovation and execution to tackle open-ended problems, defining both the what and how of things to be done
  • Building cross-functional relationships across the engineering organisation, breaking down silos to influence for the best reliability outcomes for Xero
  • Through curiosity and thoughtful questioning, you will engage in productive challenge, manage different viewpoints and move critical company priorities forward
  • Lifting team and individual performance through coaching and mentoring, goal clarity, feedback and removing barriers
  • Developing a team culture of ownership through role modelling, empowerment, continuous improvement, experimentation and feedback
  • Analysing complex challenges, facilitating collaborative problem solving and navigating obstacles efficiently
  • Translating organisational and engineering needs into a technical vision and roadmap for your team, and being a key driver in implementing that roadmap over time
  • Providing thought leadership and guidance on development best practices, continuous delivery, quality, security, scalability & performance, monitoring & alerting and documentation.


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