Site Reliability Engineers

3 weeks ago

Melbourne, Victoria, Australia Xero Full time

About the Role

We are seeking talented Engineers to join our Observability team in Site Reliability Engineering (SRE) at Xero. Our team is responsible for building and implementing sophisticated monitoring and remediation toolsets to support best-in-class observability, reliability, operational excellence, and engineering productivity at Xero.

As a member of our team, you will have the opportunity to leverage your technical expertise to drive and contribute to team deliverables and broader SRE and Xero initiatives. You will help enable and empower Xero engineering teams to improve their engineering practices by:

  • Contribute to the delivery of projects aligned with team goals, solving ambiguous problems with innovative solutions.
  • Build and maintain tools that reduce toil in managing our monitoring and logging platforms.
  • Provide guidance around tooling, standards, and practices in monitoring, tracing, logging, and observability.
  • Support and enable our product teams in troubleshooting issues around observability support systems.
  • Advocate for continuous improvement of systems and processes within the team and across the organization.
  • Make it easier for engineering teams to achieve a high standard of system awareness and reliability, so they can create more efficient, scalable, and reliable applications for Xero's customers.
  • Exposure to on-call duties, including incident management and response, troubleshooting efforts, as well as conducting post-incident reviews and learning from incidents.

Requirements

  • Experience working to improve operational outcomes for software systems in production environments.
  • Good working knowledge of reliability and observability concepts and practices, knowledge and experience building and/or monitoring with distributed systems and microservices is a plus.
  • Proficiency in one or more object-oriented programming languages like C#, JavaScript, Golang, Python, etc.
  • Experience with cloud platforms, Linux, Docker, Kubernetes, IaC, CICD tools.
  • Experience in instrumenting multi-team, distributed web applications and integrating with monitoring solutions like New Relic, Datadog, Dynatrace, SignalFX, Scalyr, Sumo Logic, Splunk, or Open Telemetry.
  • The ability to engage and build relationships within the team and with internal stakeholders.

Why Xero?

Xero offers a unique workplace culture that values its employees' well-being and provides generous benefits, including paid leave, health insurance, life insurance, income protection, and an Employee Share Plan. Our flexible working arrangements and career development opportunities will help you grow and thrive in your role. Join our team and contribute to building a more beautiful workplace for small businesses and their advisors around the world.

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