Hotel Guest Experience Ambassador

3 weeks ago


Darwin, Northern Territory, Australia Oaks Hotels Full time
Hotel Guest Experience Ambassador

We are seeking a Hotel Guest Experience Ambassador who is passionate about delivering exceptional customer service to join our team. As a key member of our hospitality team, you will be responsible for ensuring that our guests feel welcome, valued, and supported throughout their stay.

Key Responsibilities:

  • Welcome and check in guests in a professional and friendly manner
  • Communicate effectively with guests to understand their needs and preferences
  • Make bookings and reservations as required
  • Assist guests during their stay, providing information and support as needed

Requirements:

  • Previous experience in a hotel or customer service environment
  • Excellent written and verbal communication skills
  • Exceptional customer service skills and a positive attitude
  • Ability to work a variety of shifts on a full-time basis, including weekends and public holidays

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Discounts on accommodation and food and beverage at our resorts
  • Access to training and development programs


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