Hotel Guest Experience Ambassador
3 weeks ago
We are seeking a Hotel Guest Experience Ambassador who is passionate about delivering exceptional customer service to join our team. As a key member of our hospitality team, you will be responsible for ensuring that our guests feel welcome, valued, and supported throughout their stay.
Key Responsibilities:
- Welcome and check in guests in a professional and friendly manner
- Communicate effectively with guests to understand their needs and preferences
- Make bookings and reservations as required
- Assist guests during their stay, providing information and support as needed
Requirements:
- Previous experience in a hotel or customer service environment
- Excellent written and verbal communication skills
- Exceptional customer service skills and a positive attitude
- Ability to work a variety of shifts on a full-time basis, including weekends and public holidays
What We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and development
- Discounts on accommodation and food and beverage at our resorts
- Access to training and development programs
-
Guest Experience Ambassador
7 days ago
Darwin city centre, Northern Territory, Australia Mantra Pandanas Full timeEstimated Salary: AU$55,000 - AU$65,000 per yearAbout the Role:As a Reservations Agent at Mantra Pandanas, you will play a vital part in delivering exceptional guest experiences from initial inquiry to arrival. Your role is to provide expert advice on room availability, rates, and hotel amenities while working closely with our teams to ensure seamless guest...
-
Customer Experience Ambassador
1 week ago
Darwin, Northern Territory, Australia Oaks Hotels Full timeExperience Excellence with Oaks HotelsWe are seeking a dedicated Guest Service Agent to join our team at Oaks Hotels, where you will have the opportunity to deliver exceptional customer experiences and drive the success of our business.About the RoleThis is an exciting opportunity for someone who is passionate about providing outstanding service and making a...
-
Customer Service Ambassador
4 weeks ago
Darwin, Northern Territory, Australia Oaks Hotels Full timeCustomer Service AmbassadorOaks Hotels is seeking a skilled Customer Service Ambassador to provide exceptional guest experiences.Key Responsibilities:Welcome and check in guestsCommunicate professionallyMake bookingsAssist guests during their stayQualifications:Previous experience in a hotel or customer service environmentExcellent written and verbal...
-
Customer Service Ambassador
1 week ago
Darwin, Northern Territory, Australia AccorHotel Full timeJob Title: Customer Service AmbassadorAbout the Role:We are seeking a highly skilled and experienced Customer Service Ambassador to join our team at AccorHotel. In this role, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:As a Customer Service...
-
Pool Ambassador
3 weeks ago
Darwin city centre, Northern Territory, Australia Accor Full timePool Ambassador Opportunity at Mercure Darwin Airport Resort & Novotel Darwin Airport HotelWe are seeking a skilled Pool Ambassador to join our team at Mercure Darwin Airport Resort & Novotel Darwin Airport Hotel. Located just a few steps away from the airport and a short 15-minute drive from the vibrant Darwin CBD, our hotels offer a prime location for both...
-
Hospitality Ambassador
2 weeks ago
Darwin city centre, Northern Territory, Australia Accor Full timeHospitality AmbassadorAt Accor, we are committed to delivering exceptional guest experiences that exceed our customers' expectations.Key Responsibilities:Provide quality service to guests by responding to their requests promptly, efficiently, and courteously.Maintain strict security procedures and confidentiality/privacy of guest information.Communicate...
-
Front Office Ambassador
2 weeks ago
Darwin, Northern Territory, Australia AccorHotel Full timeCompany Overview:As a Front Office Ambassador with AccorHotel, you will be part of a dynamic team that strives to deliver exceptional guest experiences.Salary:The estimated annual salary for this role is $60,000 - $80,000, depending on location and experience.Job Description:We are seeking a skilled Guest Service Agent to join our team. The ideal candidate...
-
Hotel Guest Service Representative
3 weeks ago
Darwin city centre, Northern Territory, Australia Accor Full timeExperience the Art of HospitalityMercure Darwin Airport Resort & Novotel Darwin Airport Hotel are strategically located near the airport and within a short 15-minute drive from the Darwin CBD, offering an ideal location for both business and leisure travellers.As part of the Airport Development Group (ADG), a significant investment of $25 million has been...
-
Hotel Operations Manager
6 days ago
Darwin, Northern Territory, Australia H on Mitchell Full timeJob OverviewWe are seeking a highly skilled Hotel Operations Manager to join our team at H on Mitchell Apartment Hotel. As a key member of our management team, you will be responsible for overseeing the daily operations of the hotel, ensuring exceptional guest service and satisfaction.
-
Customer Service Ambassador
1 week ago
Darwin city centre, Northern Territory, Australia Accor Full timeAbout UsMercure Darwin Airport Resort & Novotel Darwin Airport Hotel are strategically located near the airport and a short 15-minute drive from the vibrant Darwin CBD.Our hotels offer a prime location for both business and leisure travellers, providing an excellent base to explore the remarkable attractions and natural beauty of the Top End.We have made a...
-
Guest Service Ambassador
3 weeks ago
Darwin city centre, Northern Territory, Australia Minor Hotels Full timeAt Minor Hotels, we're passionate about delivering exceptional guest experiences. As a Guest Service Agent, you'll play a vital role in ensuring our guests feel at home with your warm and welcoming presence.Responsibilities:Welcome and check-in guests with a smileCommunicate effectively and professionallyMake bookings and assist guests during their...
-
Customer Experience Ambassador
6 days ago
Darwin city centre, Northern Territory, Australia Youthshack Backpackers Full timeAbout Youthshack BackpackersWe are a dynamic and welcoming hostel, providing top-notch services to our guests. As a Customer Experience Ambassador at our establishment, you will play a vital role in ensuring our guests have an exceptional stay.Estimated Salary: $45,000 - $55,000 per annumAbout the RoleFoster strong relationships with guests, creating a warm...
-
Pool Ambassador
2 weeks ago
Darwin city centre, Northern Territory, Australia Accor Full timeWe are seeking an exceptional Poll Ambassador to join our dynamic team at Mercure Darwin Airport Resort & Novotel Darwin Airport Hotel.As a key member of our hospitality team, you will play a vital role in ensuring the comfort and enjoyment of our guests.Key Responsibilities:Poll Safety EnforcementPoolside Service AssistanceFirst Aid and Emergency...
-
Pool Ambassador
4 weeks ago
Darwin, Northern Territory, Australia AccorHotel Full timePool Ambassador Job DescriptionWe are seeking a highly skilled and experienced Pool Ambassador to join our team at AccorHotel. As a Pool Ambassador, you will be responsible for ensuring a positive, secure, and safe environment for our guests.Key Responsibilities:Monitor and enforce pool safety rules to ensure a secure environment for guests.Offer assistance...
-
Customer Experience Ambassador
2 weeks ago
Darwin city centre, Northern Territory, Australia Mantra Pandanas Full timeMantra Pandanas: Elevate Your Career in HospitalityLocated in the heart of Darwin city, Mantra Pandanas is a modern and chic hotel that offers a range of accommodation options, including hotel rooms, studio spaces, and one and two-bedroom apartments. Our property features state-of-the-art conferencing and event facilities, dining experiences at Table Forty...
-
Tropical Resort Ambassador
7 days ago
Darwin city centre, Northern Territory, Australia Accor Full timeAccommodation and Facilities UpgradeMercure Darwin Airport Resort & Novotel Darwin Airport Hotel have undergone significant enhancements to provide a comfortable stay for guests. The redevelopment project includes upgrades to enhance the guest experience, such as a brand-new lagoon pool, a poolside restaurant, and extensive tropical gardens.About UsWe are...
-
Customer Service Ambassador
4 weeks ago
Darwin, Northern Territory, Australia Oaks Hotels Full timeJob Title: Guest Service AgentJob Summary: We are seeking a Guest Service Agent to join our team at Oaks Hotels. As a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Welcome and check-in guests in a friendly and professional...
-
Hotel Reservation Coordinator
4 weeks ago
Darwin, Northern Territory, Australia AccorHotel Full timeKey Responsibilities:Respond to guest inquiries regarding hotel bookings in a timely and courteous manner.Communicate effectively with guests via phone, email, and fax to ensure seamless booking experiences.Utilize sound product knowledge to promote hotel facilities and maximize sales opportunities.Assist with front office duties, including guest check-in...
-
Assistant Hotel Operations Manager
2 weeks ago
Darwin, Northern Territory, Australia H on Mitchell Full timeJob Title: Assistant Hotel Operations ManagerJob Summary: We are seeking an experienced Assistant Hotel Operations Manager to join our team at H on Mitchell Apartment Hotel.Key Responsibilities:Operational Oversight: Lead and manage the hotel's day-to-day operations, ensuring seamless guest experiences and efficient service delivery.Staff Supervision:...
-
Customer Experience Specialist
2 weeks ago
Darwin, Northern Territory, Australia Oaks Hotels Full timeExperience the rewarding world of customer service as a Guest Service Agent at Oaks Hotels.About UsWe are a leading hospitality brand, dedicated to delivering exceptional guest experiences and creating unforgettable memories. Our team is passionate about providing warm and welcoming service to guests from all over the world.Job SummaryThis role involves...