Help Desk Specialist

24 hours ago


Adelaide, South Australia beBeeCustomerService Full time $45,000 - $85,000

Job Title: Help Desk Specialist

About the Role:

We are looking for a highly skilled Help Desk Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities:

  • Answering customer calls and emails related to new products, changes, complaints or cancellations
  • Helping customers work through their concerns and resolving issues in a timely manner
  • Providing accurate information and quotations
  • Accurately transacting on the customer's account using our systems

Requirements:

  • Experience in a Customer Service, Sales and/or Retention environment
  • Great listening skills, ability to build connections and manage customer expectations
  • Excellent communication and negotiation skills
  • A high-quality approach to work
  • Flexibility, self-motivation and ability to work autonomously
  • Comfortable learning new technology and systems

What We Offer:

  • Potential for hybrid work between home and office
  • Access to on-site gym and cafe plus free snacks
  • Health and wellbeing support including access to Headspace App and employee assistance program
  • Multiple leave options available

  • Help Desk Associate

    6 days ago


    Adelaide, South Australia Harrison McMillan Pty Ltd Full time

    Get AI-powered advice on this job and more exclusive features.Harrison McMillan Pty Ltd provided pay rangeThis range is provided by Harrison McMillan Pty Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeA$30.00/yr - A$50.00/yrHiring Service Desk OfficerWe are seeking a customer-focused...

  • Help Desk

    1 day ago


    Adelaide, South Australia Talent International Full time

    australia adelaide contract negotiable**Help Desk - Team Lead / Night Shift****Initial 3 months contract with possible extensions****Adelaide Based Role****One of our clients is looking for a Help desk Team lead for the night shift, based in Adelaide.****Shift time**: Each shift allows for 30 minute break + 2x 15 minute breaks (1 hour total break -...


  • Adelaide, South Australia beBeeSupport Full time $90,948 - $124,997

    IT Support SpecialistWe are seeking a skilled IT support specialist to provide timely and effective resolution to our staff and contractors.This is a full-time position involving work across multiple sites with occasional travel required.About the RoleThe primary focus of this role is to deliver exceptional customer service, resolving IT issues promptly with...


  • Adelaide, South Australia beBeeCustomer Full time $69,000 - $84,000

    About the RoleWe are seeking a skilled and empathetic support specialist to join our team. As a Help Desk Support Specialist, you will be responsible for providing exceptional customer service to diverse clients across Australia.Key Highlights:Work a 9-day fortnightSalary Packaging optionsInternal career progressionGreat working cultureGain a Certificate IV...

  • Help Desk Specialist

    24 hours ago


    Adelaide, South Australia beBeeCustomerSupport Full time $60,000 - $80,000

    Customer satisfaction is at the heart of this role. We're seeking a highly skilled Help Desk Specialist to provide exceptional support to our valued clients.About the position:This is an exciting opportunity for a customer-focused individual to join our team and make a real difference in people's lives.**Key Responsibilities**: - Deliver high-quality support...


  • Adelaide, South Australia beBeeServicedesk Full time $60,000 - $80,000

    Customer Support ExpertAt our organization, we strive to create innovative solutions that enhance the lives of our customers. We're seeking a highly skilled Service Desk Analyst to join our team and contribute to delivering exceptional IT services.The successful candidate will work closely with our Service Desk Manager/Lead to provide timely and effective...


  • Adelaide, South Australia beBeeProblemSolving Full time $73,760 - $78,400

    Customer Support Representative Job DescriptionWe are seeking a dedicated and customer-focused professional to support our clients with first-line technical assistance and service-related queries. Our ideal candidate is passionate about delivering exceptional customer experiences and will play a vital role in ensuring timely resolution of issues.Key...


  • Adelaide, South Australia beBeeCustomerSupport Full time

    Job Title: IT Service Desk L1 SpecialistWe are seeking a highly skilled and motivated IT Service Desk L1 Specialist to join our team. As an IT Service Desk L1 Specialist, you will be responsible for providing technical support and assistance to our clients on a full-time project.Key Responsibilities:Provide exceptional customer service and technical support...

  • Help Desk Specialist

    20 hours ago


    Adelaide, South Australia beBeeCustomerService Full time $55,000 - $75,000

    Job OverviewWe are seeking a professional to provide exceptional customer service and support. The ideal candidate will be responsible for handling inquiries, resolving issues, and providing information to members and guests.About the RoleThis position requires excellent communication and interpersonal skills, as well as the ability to work effectively in a...


  • Adelaide, South Australia beBeeSupport Full time $67,589 - $72,033

    Service Desk Support SpecialistThe Service Desk Support Specialist plays a crucial role in delivering high-quality first-level support services to our customers. Key responsibilities include:Providing timely and effective incident management to restore normal service operations.Fulfilling standard service requests efficiently, identifying and escalating...